The personnel and service exceeded my expectations, service is great, and amenities such as breakfast, internet and secured parking are a plus. I would definitely recommend this hotel. specially to the Hilton Honors members.More
- Free Parking
The personnel and service exceeded my expectations, service is great, and amenities such as breakfast, internet and secured parking are a plus. I would definitely recommend this hotel. specially to the Hilton Honors members.MoreShow less
Thank you for taking the time to write a review for us! It’s great that we exceeded your expectations and the even better news is that you enjoyed your stay with us. We look forward to serving you again!
We travelled as a couple, visiting relatives. The quality of the hotel, furniture, bathroom fixtures, etc. was very high, even comparable to more expensive hotels. You can usually receive discounts, but not in late December. Even though the price at this time of year was slightly higher than normal, it was still very reasonable. The room was $89.00 per night. However, there is also an $11.00 parking fee per night, so $100.00 per night. As I said, you will get lower rates at non-peak times. You get high quality for the price.
All of the room fixtures, furniture, decorations, etc. seemed newish or new. The staff that we encountered were all very friendly, even though they were working at Christmas time. All key cards worked perfectly the first time at building and room entrances. There was one exception to this. The entrance to the gated parking lot took two tries with the key card, but the parking area was gated and fenced. Outside entrances to the building opened the first time and locked quickly behind us. We felt very secure and safe here.
One other very nice touch was the room locations. We had relatives that booked rooms at this same hotel. Even though they booked their rooms days before we reserved ours, our rooms were on the same hall and very near each other. This was very convenient and helpful, and this was unlikely to have been an accident.
All of the expected amenities are available - exercise room, business office and so forth. We only used the free breakfast. It was basic but good. Eggs were boiled. And as I said, there was no extra charge.
I failed to mention that everything was very clean and the beds were very comfortable.
To summarize, this is a very high quality hotel for the price, which seemed very reasonable for what you receive. We recommend it and will likely return.
We appreciate your review! We’re delighted that you found our hotel to be of high quality. We can’t wait to host you and your family again!
First time to Houston and we were not sure where to stay. Price and service was extremely important for us, as we cannot afford to stay at most hotels. This Hampton Inn near the Galleria was an excellent value at a very reasonable price. The location, price, and quality of staff service was outstanding. Whenever we travel to Houston in the future we will check availability at this Hampton Inn first. Thanks to the staff!
Thank you for your five star reviews! We’re happy that you enjoyed your stay with us and found it to be of great value. We’re looking forward to serving you again!
1. AC was noisy so we could not sleep. 2. We were transferred to another room but they gave the room to another customer so we woke up in the middle of the night with someone trying to get inside the room.
Thank you for your review, we appreciate your feedback. We do apologize that the A/C unit kept you awake, and it sounds like when we transferred you, we failed to change your room number in the system. We truly do apologize for that mistake and we sincerely hope to have that we have a second chance to give you a good night’s sleep.
The courtesy of the reservation staff who recommended a room with sofa because of 6 nite stay. The looking forward to arrival email. (really nice touch) The cleanliness of the hotel. The BED. The helpfulness of the staff Looking forward to returning and will visit Hampton in Albuquerque next.
Thank you for your wonderful review! We really appreciate hearing that we were able to exceed all of your expectations and that you and your family enjoyed staying with us over the holidays. We can’t wait to have y’all back at the Hampton Inn Houston Near the Galleria!
Everything about the hotel exceeded our expectations. Location, Front Desk, Management, Rooms, Breakfast were all exceptional.
We were traveleing with a disabled family member and this worked out wonderfully for our family.
The location is really great.
I would recomend to anyone traveling to the Houston area for a inexpensive place to stay.
Be sure to drive into the River Oaks area nearby to see the unbelievable mansions.
We appreciate your review! What great news to hear that you enjoyed staying with us over the holidays! We look forward to hosting you again soon!