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Hampton Inn and Suites Houston Medical Center - Reliant Park
Ranked #61 of 517 Hotels in Houston
Certificate of Excellence
Reviewed July 22, 2013

Clean and quiet room. They had a pillow which was not too high, so I slept well. I like this hotel. The shuttle service was convenient. If it had a restaurant to serve dinner, it would be perfect, but it is "Inn" anyway, so I souldn't expect that.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hampton
Thank Hiromi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded July 24, 2013

Dear Hiromi K,

Thank you very much for taking a few minutes of your time to share your comments with the Tripadvisor community, we are very happy that we meet your needs and provide you with a good night sleep and we are looking forward to have you return, please feel free to contact me direct if you need any assistance at mayra.rascon@hilton.com or 713.797.0040 ext. 4908

Always at your service,

Mayra Rascon
Assistant General Manager

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Reviews (717)
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591 - 597 of 717 reviews

Reviewed July 22, 2013

As a medical patient of MD Anderson, we have stayed here many times. Everything at the hotel is always excellent!! The staff is very helpful. The breakfast is wonderful! The location is super easy to locate. Will continue to stay!!

  • Stayed: July 2013, traveled solo
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Review collected in partnership with Hampton
Thank Wendy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded July 24, 2013

Dear Wendy,

We’re delighted to continue been the hotel of your choice during your visits to M D Anderson and would like to extend a warm Thank You for your loyalty, as you probably now we’re not only proud of our hotel we’re proud of our staff and day by day do our best.

Once again thanks for your great review, see you soon!!

Always at your service,

Mayra Rascon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2013

I've stayed here twice now, both times were great experiences. It must have been remodeled fairly recently because the rooms and common areas are really lovely and almost have a boutique hotel look. The rooms are clean and like the convenience of having a microwave and fridge, too. The breakfast moreover was quite extensive; I wouldn't call it gourmet, but I was glad they had real oatmeal, for example, and not just the waffle set-up all of the mid-range hotels have now.

Stayed: July 2013, traveled on business
Thank PdxTraveller994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded July 24, 2013

Dear PdxTraveller94,

We are very excited to hear that we meet your expectation twice already and yes we had a great renovation recently update not only guestrooms but also the public areas including our breakfast room.
We most definably are looking forward to continue been the hotel of your choice when you’re on the area and if I can help you please contact me direct at 713-797-0040 or to my email at Mayra.Rascon@hilton.com.

Once again thank you for choosing our hotel.
Always at your service,

Mayra Rascon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 9, 2013

This was our first experience staying in Houston and we were looking for something close to MD Anderson that was not expensive. The rate was outstanding and this hotel is an excellent value for the price. The hotel staff was great and very friendly. The room was exceptionally clean and the overall hotel was quiet. We would definately stay here again.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hampton
Thank Mari M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded July 14, 2013

Dear Mari M,

Thank you very much for this wonderful review for our hotel we’re delight that you and your family enjoy our hotel and amenities, I will share your comments with the team here and most definably looking to have you on your next visit.

Always at your service,

Mayra A. Rascon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 8, 2013

We have used this hotel 3 times in the last 8 years (most recently on June 28, 2013) to visit family in St. Luke's Heart Hospital. It has always been clean and well kept. We stay in the 1 bedroom suite and it is perfect, because it has a private bedroom with a bed and then a pull out sofa also. The sofa is quite comfortable too. This is perfect for a couple with children. Every room we have stayed in has always been very quiet! The breakfast has a big selection for you to choose from. There will be something that you will like. They also have a shuttle that makes hourly trips to the Medical Center. This is so helpful, as the cost for parking in the medical center is outrageous! All around this is an excellent hotel!

There is a Luby's right next door that you can walk to. Also, many other restaurants very close to choose from.

Room Tip: All the rooms we stayed in were very quiet!
  • Stayed: June 2013, traveled with family
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Thank edt67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded July 14, 2013

Dear edt67,

Thank you very much for this wonderful review for our hotel we’re delight that you and your family enjoy one of our comfy and clean suites, I will share your comments with the team here and most definably looking to have you on your nest visit.

Always at your service,

Mayra A. Rascon
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 7, 2013

The hotel was in great shape and its staff were great to communicate with. The problem was sanitation collection trucks emptying garbage dumpsters at 3am. It was very loud and seemed to last forever. This is the only reason that I will not be staying at this location again. I'm sure it was coincidence that the loud noise occurrence happened to be the same night of my stay; surely its not like that every night.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Hampton
Thank Jeffrey V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded July 14, 2013

Dear Jeffrey V,

We thank you for bring to our attention the issue with the sanitation collection truck, we are very sorry that this incident make you decide to change us for another hotel and if is possible we would like you for another opportunity, we contacted the issue and fix the problem with the rubbish removal company and requested late pickups. Please feel free to contact me direct if I can assist you on any other way at 713.797.0040 ext. 4908

Always at your service,

Mayra A. Rascon
Assistant General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2013

We have stayed @ this hotel 2x now while going to MD Anderson for Dr. appts. The staff have gone above and beyond to make our stay wonderful! We can walk to the "rail" to go into Houston and the complimentary shuttle service to and from the hospital are such a blessing! The breakfast served every morning is hearty enough to last most of your day and then the fresh baked cookies in the evening are such a treat! They have a very nice gym, the rooms are everything you would need while away from home and the suites are fabulous! I can't say enough about this hotel! Would highly recommend staying here!

Room Tip: The suites are nice if you are staying there for a week. The shuttle took us to the nearby Kroger to...
  • Stayed: June 2013, traveled with family
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Thank cindy c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MAYRAR367, Manager at Hampton Inn and Suites Houston Medical Center - Reliant Park, responded to this reviewResponded June 29, 2013

Dear Cindy,

We are so happy you enjoyed being with us this week. We really appreciate your kind feedback about our hotel service; we are very proud of our team and our hotel. We look forward to seeing you again soon!

Thank you for taking time to share your experience with us with the tripadvisor community and we really appreciate your 5 star rating, please feel free to contact me direct if I can be at your assistance on the future at Mayra.Rascon@hilton.com or at 713.797.0040ext. 4908

Always at your service,

Mayra Rascon
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites Houston Medical Center - Reliant Park

Address: 1715 Old Spanish Trl, Houston, TX 77054-1909
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#32 Romantic Hotel in Houston
#34 Family Hotel in Houston
#36 Business Hotel in Houston
Price Range: $115 - $241 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Houston Medical Center - Reliant Park 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
The hotel’s central location makes it an excellent choice for guests visiting the nearby business parks, medical center, and famous sporting grounds. Whether you’re traveling on business or on vacation with loved ones, you’ll enjoy free in-room internet access, a fitness center and pool, and Hampton’s free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites Houston Medical Center - Reliant Park Hotel Houston
Hampton Inn Houston
Houston Hampton Inn

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