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“The Embassy Suites was great as usually!”

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Embassy Suites by Hilton Houston Near the Galleria
Ranked #52 of 518 Hotels in Houston
Certificate of Excellence
Reviewed September 6, 2011

My stay at your hotel was great we enjoyed every minute. Blake Thorvaldsen and his staff were very professional. Blake is a great asset to your company. His customer service was great and they all seem to always try to go above and beyond the customer needs.

  • Stayed: September 2011, traveled with family
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1  Thank DeLarriot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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824 - 830 of 929 reviews

Reviewed September 1, 2011

The hotel wasn't bad in itself. I stayed on the third floor, with a nice view of downtown Houston and the highway in the distance. My door was facing the atrium of the hotel with a chlorinated pool of water and two live swans swimming all day and all night. They had no access to the outside, no green grass, no sunshine. It was very sad to observe these two magnificent birds, now restricted to a small pool of water in a hotel. The hotel served nice breakfast, and people were looking at the swans, children wanting to throw them food, etc...during breakfast.
The management of the hotel should consider making accommodations for the swans to either see some outdoor light or get them rehabilitated in a nature preserve someplace. They are gorgeous, but they are indoors and it makes an animal lover sad to observe this.

  • Stayed: August 2011, traveled on business
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Thank KontessaT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2011

Chef james gave the best dinner in the hotel i love to get some more food from him he works there at night great smile great cook food was good great taste. Thank you CHEF JAMES
GO GET SOME DINNER FROM HIM GO HEAD CHEF JAMES YOU GOT IT DOWN WITH THE FOOD THE WHOLE STAFF AT NIGHT WAS GREAT.

  • Stayed: September 2011
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Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2011

It is a very great location my husband has been in meetings. The Galleria mall is in walking distaince but the suttle will take you there and back if it is to hot to walk. Blake Thorvaldsen the Hotel Ambassador has went beyound his line of duty too take care of us ladies. Had a great time Thanks Blake for everything

  • Stayed: August 2011, traveled on business
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2  Thank LisaB43899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

Blake Thorvaldsen was AMAZING! He made sure that we had everything we needed, and he was very friendly. The shuttle service was great. Osvaldo took us to restaurants and shopping centers in a timely fashion. He was also very courteous. Also, if you are a drinker, be sure to attend the manager's special; Ron makes the BEST drinks. Thank you Ebassy staff for making my stay so enjoyable.

  • Stayed: August 2011, traveled on business
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3  Thank LaReisha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2011

To begin with this was my first trip to Houston and it was one I indeed enjoyed!!! The management team headed by Blake Thorvaldson (Service Ambassador) was one to be highly commended. He really assisted my co-workers and myself that really made us feel more than welcome. I have stayed at numerous hotels, but Blake gave us first class treatment and was very hospitable. He is in the right business you should be proud to have him as your employee. The next time I visit Houston, I will definitely reside at the Embassy Suites near the Galleria.

  • Stayed: August 2011, traveled on business
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3  Thank Shonae E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2011

This Embassy Suites location was wonderful. The staff was so courteous and attentive. In particular Service Ambassador, Blake Thorvaldsen, went above and beyond to make our stay in Houston memorable. He was very personable, hard-working, and fun. Blake also introduced us to O, who drives the night shuttle for the Embassy. O was another outstanding employee who got us to our destinations safely, while providing a mini tour. When I return to Houston, this hotel is at the top of my list!!!

  • Stayed: August 2011, traveled on business
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2  Thank Krystle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Houston Near the Galleria

Address: 2911 Sage Rd, Houston, TX 77056-6000
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#35 Romantic Hotel in Houston
#119 Business Hotel in Houston
Price Range: $125 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Houston Near the Galleria 3.5*
Number of rooms: 150
Official Description (provided by the hotel):
The Embassy Suites Houston - Near the Galleria is just 45 steps from Houston's destination shopping at the Galleria. We offer shopping packages and other deals to give you the best rate possible at our all-suite hotel. Plus, enjoy complimentary cooked-to-order breakfast and nightly cocktails at our evening reception. We're only 15 minutes from events at Minute Maid Park, the Houston Zoo and Downtown Houston Aquarium, as well as Rice University and the University of Houston. ... more   less 
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Also Known As:
Embassy Suites Houston
Houston Embassy Suites

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