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“Hotel was okay....but the coffee was the deal breaker.”

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Country Inn & Suites By Carlson, Houston Intercontinental Airport South
Ranked #305 of 506 Hotels in Houston
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hotel was okay....but the coffee was the deal breaker.”
Reviewed January 8, 2014

Fridge in room didn't work, no big deal by any means.... BUT the coffee was not ready at 530am! Every other Country Inn has fresh coffee 24/7. Clearly not the case here... The lack of coffee on the morning it was 25 degrees ruined my entire experience.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank g s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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275 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Japanese first
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  • Any
English first
Houston, Texas
1 review
Reviewed December 5, 2013

When ever i need a comfortable, clean FRIENDLY place to stay,my friends at thi hotels is always there for me.i never worry about where to lay my head after a long,hard day of flying alll over the country.THANK YOU SO MUCH , Country INN & Suites in Houston Teaxas !!!!

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Corliss W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
87 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed November 30, 2013

Rooms are smaller than most CIS but have higher ceilings...go figure. Staff isn't very personable. No elite recognition upon check-in. Breakfast was probably the best part with sausage links and eggs. Business center is one computer and wifi is slower than molasses. If you would have told me that this was an indoor Motel 6, I would have believed you. Absolutely nothing impressive about this hotel. On the flip side, it's clean, cheap and is simply a place to stay. It does its job

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spankytoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlsonRezidor, General Manager at Country Inn & Suites By Carlson, Houston Intercontinental Airport South, responded to this review, December 6, 2013
Thank you for your review. We appreciate your feedback and apologize for the areas that we fell short in meeting your expectations. We value you as our guest and hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Sincerely, Aaron P.

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston
1 review
Reviewed November 4, 2013

All the Staff were extremely helpful and polite, The rooms were very clean.
I did feel that the breakfast offered could have been to a better standard.
The location was excellent for the airport, and the free shuttle is a good service.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Sandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing, Michigan
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 3, 2013

Checked in late around 11pm on Friday Oct 11 2013. The shuttle driver from the airport was rude and drove like a madman. The check in was easy and smooth. Rooms were clean and in good shape. We didn't have any noise issues but we live near our airport so we usually block out that kind of noise. Would stay here again.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank acourtwdw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gibraltar
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 22, 2013

One night stay at this hotel in the proximity of Houston airport and that was noticeable, read audible, at multiple moments during the late evening and early morning. Else, the hotel was clean, had friendly staff members present and breakfast was basic yet delicious. The price for this hotel was budget friendly and worth a revisit, no worries.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VOYVOY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal Lake, Illinois
Level Contributor
96 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed October 20, 2013

We needed a place to stay on our 8 hour layover in Houston on the way to Cozumel. My wife booked the Country Inn and Suites for a few reasons. One, we have stayed at their motels before, and liked them. Two, this motel was very close to the airport, and three, it was a pretty good price. By the time we got there, late at night (1030) and left the next morning (6AM), we didn't experience the pool, or the continental breakfast. But the room was very clean, and the bed was very comfortable! My 5 hours of sleep went quick, but I felt pretty good in the morning. I will stay here again if we have another layover in Houston.

Room Tip: Stayed on the 2nd floor. Was quiet.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sh1520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Houston Intercontinental Airport South

Property: Country Inn & Suites By Carlson, Houston Intercontinental Airport South
Address: 15555 B JFK Boulevard, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #305 of 506 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson, Houston Intercontinental Airport South 3*
Number of rooms: 57
Official Description (provided by the hotel):
Located on JFK Boulevard at the entrance to George Bush Intercontinental Airport (IAH), the Country Inn & Suites Houston South hotel offers guests a convenient location, exceptional amenities and friendly service. Enjoy free wireless Internet access, a complimentary daily hot breakfast and free airport shuttle to IAH. Our Houston airport hotel's services also include an outdoor pool, a Business Center and a fully renovated Fitness Center featuring a brand-new elliptical, treadmill and multi-station workout area. Visit the Country Inn & Suites and see what makes us one of the best Houston Airport hotels for both business and leisure travel. ... more   less 
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Also Known As:
Country Inn & Suites Intercontinental Airport Hotel Houston
Country Inn And Suites Intercontinental Airport
Country Inn Airport
Country Inn Houston
Houston Country Inn

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