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“1 star motel for a price of a 5 star hotel”
Review of Comfort Suites

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Comfort Suites
Ranked #229 of 506 Hotels in Houston
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“1 star motel for a price of a 5 star hotel”
Reviewed August 26, 2009

I stayed in the hotel for 6 nights. It was a business trip, so I did not really care much about hotel room, as long as it provides minimum necessities and close to the facility I was sent to work at for a week. There is nothing "suite" about this hotel, except they crammed a sofa and a coffee table into the room. Everything in the room is old, very old or in need of repair / replacement. Air conditioner has trash inside, very old and loud. Iron did not work properly, there was no shampoo left in the bathroom on the second day of my stay there. Overall, nothing was terribly wrong, but everything you'd expect from a 1 star motel, except for the price.

My company has some kind of discount agreement with that chain. So with that corporate discount, 3 weeks advance reservation I got a rate of $135 a night plus tax. I got into the hotel and there was a line of people at check in. For some reason computer was running very slow at the front desk, so it took 20 minutes for the clerk to check in every person in line. Person in front of me was an underage girl (she had to explain the clerk why she had an underage driver license) who did not have reservation or even credit card. To my surprise she got a rate of $99 a night. So $99 in cash is what you get charged for one night if you just show up. Guy with corporate discount and a 6-night stay gets charged $36 more... Hmmm... Well, maybe a guy with a corporate discount will go some place else next time.

  • Stayed August 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vgs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
South Carolina
Level Contributor
266 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed October 12, 2008

On a business trip after Hurricane Ike, hotel availability in Houston was scarce. The vendor got this hotel for us. It was OK, a place to sleep but nothing more. The room was dirty. The shower had left over soap and shampoo from the previous guest. The jacuzzi had hair in it -- I didn't even want to think about the bacteria in the pumps.

Breakfast was OK. Very poor selection of cereal -- hey, I'm not that picky. Ended up making waffles, but by day 3 of 5, the waffle maker was broken too.

If you really need a room, or get this cheap go for it, otherwise, you can do better.

  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank ModerationForMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, LA
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 19, 2005

I recently returned from this Comfort Suites. I got the jacuzzi suite and it was great. The room was bigger than I've seen in a while and everything was in order. The room and the bathroom were clean. I liked that although there was a jacuzzi in the room, there was also a shower and bathtub in the bathroom. The staff was helpful and the breakfast was good. The waffle maker definitely made me smile. The hotel is located directly off the Beltway 8 and close to malls and restaurants. I will definitely stay here again.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lousianatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 11440 Clay Rd, Houston, TX 77041 (Formerly Comfort Suites)
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #229 of 506 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Comfort Suites 3*
Number of rooms: 69
Official Description (provided by the hotel):
The Comfort Suites Clay Road Houston is a perfect hotel for both that leisure weekend getaway or the important business trip to the Northwest Houston Texas area. Our recently completed full hotel renovation along with over 175 Direct TV satellite programming makes our hotel the ideal spot when in Houston. Our location is near such attractions: -Baseball USA -GE -Emerson -City Centre -HEB Office We know you will appreciate our fully renovated hotel in Northwest Houston and we look forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Hotel Houston
Comfort Suites Houston
Houston Comfort Suites

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