I am currently staying at this hotel and am counting down the days until I leave! Unfortunately I've already paid and can't receive a refund or I would have been gone after the first night! Here is a list of some of the issues I've had:
-The ice machine has been broken for days with no improvement in sight!
-I've had to go to the front desk every day to receive a new card to get into my room because it was deactivated. I asked multiple times for a solution and got different responses. Come to find out, it was their fault the entire time!!
-When I got into the room, the bathroom was filthy. Both the toilet and the tub were gross. I had to request that they clean it the next day and was given an attitude about it.
-The fire alarm went off at 2am in my room. When I got to the desk, they knew nothing about it. The elevator was also broken at the time. When the employee went up to my room, he removed the battery and told me to go back to bed. I guess he thought it was appropriate for me to sleep in a room with no fire alarm. I had to tell him that I wasn't going to sleep in a room with no alarm in case a real fire occurred. Lucky me got to move rooms at 3am in the morning! By the way, the bathroom in the new room was dirty as well!
-The internet cuts off and is spotty. The employees don't know how to operate or fix the computer and printer in the lobby.
-If you are staying at the back of the hotel, be prepared to be woken up by the US Foods truck at 6am for their delivery!
I wish I was exaggerating all of this, but this has been my stay. And I still have 3 more days of this hell! I was supposed to stay here again in a week and thankfully I got to switch hotels! I will NEVER stay at this or any other La Quinta ever again!!
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- Also Known As:
- La Quinta Houston
- Houston La Quinta