Hotel did not honor my 'Extended Stay America' coupon discounts which I was relying on.
The bill from my room cost twice what I was quoted via the 1-800 reservation number which I had called the day before. This is major error which I cannot afford, and am stuck to struggle through.
Also, I had booked this room via the Extended STay america 1-800 reservation number, I had requested a handicap and 'quiet' room, neither of which I recieved. Upon check in, I was given a room that I was not able to navigate and was not safe for me. And it was directly in the middle of heavy foot traffic and 24 hour/ a day noise :S Yuck!
Otherwise, the ladies at the front desk are amazing, sweet, and try to accomidate as best they can. The hotel is in a residential neighborhood area, with lots of tree's, shopping, great places to eat, and just overall 'fun' place.
There have been several car break in's since I've been here, so far in one week I think 3 cars have been broken into. If you stay here, just be careful, be safe, and talk with the long term hotel guests to navigate and be safe and get what you need.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Extended Stay, Orbitz, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your Extended Stay America - Houston - Willowbrook reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Homestead Studio Suites Houston / Willowbrook Hotel Houston
- Homestead Suites Houston
- Homestead Houston
- Houston Homestead Suites