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“Great service - great price”

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Red Roof Inn Houston IAH Airport
Ranked #295 of 504 Hotels in Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great service - great price”
5 of 5 bubbles Reviewed July 10, 2013

If you need a hotel to layover in Houston the red roof Inn is a place for you. It is clean, a great bed, Internet, a free shittle and wonderful service staff all at a great price.

In fact Shanice helped me work out several problems with my flight, printed out my boarding pass and got me to the airport just in time to meet my flight. wonderful fantastic staff.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Darrough2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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222 reviews from our community

Traveler rating
    30
    58
    61
    25
    48
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
San Mateo California
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 bubbles Reviewed July 1, 2013

United Airlines put me up for the night here when I was stranded in Houston.

It took 1 hour from the time we called for pickup to our arrival at the hotel.

When I got to my room, I found a HUGE Cockroach waiting for me in my bathroom.... (see photo) Disgusting.

My buddy didn't have a cockroach in his room, but woke up with tons of little bug bites all over his body.... Perhaps the cockroaches ate the bed bugs?

I couldn't wait to get out of here..... If you are reading this and the airline puts you up here, spend the extra money and hit the Sheraton across the street....

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dawoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zohra C, Manager at Red Roof Inn Houston IAH Airport, responded to this review, July 10, 2013
Hello guest

I'm sorry for your experience but how come to didn't complaint before you checkout. I didnt see any complaints made by phone records or upon check out because we usually make guest sign the paper work when they complaints or you can ask for different room if you were not really satisfied.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
93 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed June 16, 2013

I stayed here Monday, June 10 because I had a short night in Houston before flying out to Pensacola the next morning. Hotel van was right on time, just a 5 minute drive from airport and staff was super friendly. Ideally situated as we were able to walk next door to the hotel and find Subway, Chinese, and several other restaurants. Would definitely recommend!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhopar33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zohra C, Manager at Red Roof Inn Houston IAH Airport, responded to this review, July 10, 2013
Hello

Thank you for your great review. please come back to see us soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oahu, Hawaii
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed June 6, 2013

We spent one night before and one night after our cruise. Conveniently close to IAH Airport, free courtesy car, excellent customer service from the front desk staff and drivers. Room was clean, beds very comfortable, great pillows, clean bathroom. Good breakfast, enjoyed making our own waffles, also got good use of the free Wi Fi. Liked this hotel so much that I just booked a three night stay for later this month. Want good value for your money? Stay here.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eva T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valdagno, Italy
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 31, 2013

I spent 9 days in this hotel for work reasons. It was Good for the Very convenient price. Clean the room, clean the bathroom, good the bed. The only thing I personally think it was missing is a refrigerator. The hotel sells beverages but if a guest wants to drink something different he has no possibility. Generally I recommend this strcture for people that need a comfortable hotel for a very good price

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarioRosato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oklahoma
Level Contributor
144 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
2 of 5 bubbles Reviewed May 13, 2013

Flight out of Houston Bush airport was cancelled and United booked us at the Red Roof Inn. At about 11:00 PM was outside waiting for the Red Roof Inn shuttle. No show. After about 20 minutes I tried calling the motel TWICE and both times no one answered the phone. Finally was able to get a ride with the nice Double Tree shuttle driver. The Double Tree is next door. Upon arriving the desk clerk appeared overwhelmed. Also found out why there was no answer when I called. While standing at the desk, the motel phone kept ringing and ringing. The desk clerk ignored it. Room was average but you get what you pay for. Shower head was broken. The next morning there were about 20 of us waiting at 0500 for the shuttle to the airport. All had made arrangements for the 0500 shuttle. No shuttle driver. The shuttle driver finally showed up for work at 0510. This property goes on my "Never Stay At Again" list which is really fairly short.

Room Tip: I'm not sure this motel has any really good rooms.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank TravisOklahoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk--uk
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed May 9, 2013

This hotel is convenient for Houston airport b but is WAY below the normal USA standards. It is tired--needs a deep clean & updating. The advertised continental breakfast was in the foyer--on paper plates & polystyrene cups. The nearby eating facilities were just as bad.

Room Tip: all the rooms seemed bad.
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zohra C, General Manager at Red Roof Inn Houston IAH Airport, responded to this review, May 13, 2013
Hello David F

I am sorry that your experience did not meet your expectations; accept my sincerest apologies.
we are in a process of doing a remolding hopefully when you visit us next time you will be satisfied.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Houston IAH Airport

Property: Red Roof Inn Houston IAH Airport
Address: 15675 John F Kennedy Blvd, Houston, TX 77032-2313 (Formerly Oxford Inn IAH)
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #295 of 504 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Houston IAH Airport 2*
Number of rooms: 104
Official Description (provided by the hotel):
Located two miles from George Bush Intercontinental Airport (IAH), Red Roof Houston-IAH Airport welcomes you! Our comfortable inn offers a complimentary continental breakfast, fitness room, business center, guest laundry, outdoor pool and a free airport shuttle. We are close to Deer Brook Mall, Greenspoint Mall, and Splashtown. Visiting on business? Red Roof Houston IAH Airport is near Halliburton, GE, Humble Civic Center, and the Greenspoint Business District. If you enjoy sports, we’re convenient to Reliant Park, Toyota Center, Minute Maid Park, and the Sam Houston Race Park. Nature lover? Check out Galveston Beach, Cityview Park, or Thomas R. Wussow Park. If you enjoy museums, check our Mercer Arboretum and Botanic Gardens, the Museum of Natural Science, or the NASA/Space Center. Red Roof Houston IAH Airport is about ½ hour away from downtown Houston, the University of Houston, Amtrak, and the bus station. We have a number of great restaurants nearby for your convenience. ... more   less 
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Also Known As:
Red Roof Inn Houston Iah Airport Hotel Houston
Sleep Inn Houston
Houston Sleep Inn

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