This was my second stay at this Westin since August. I was impressed in August.
Many of the staff have changed and standards have dropped. One day my room still hadn't been done by 6 pm so I had to chase Reception to ask for my room to be done.
The support for the Conference Rooms was also not at the same standard as in August. Guests should realize that a daily charge of $12 applies for car parking. I usually stay at the Hilton Westchase where there is no charge for parking.
There are better value hotels in Houston.
- Official Description (provided by the hotel):
- The Westin Houston Memorial City is connected via skywalk to the Memorial City Mall, adjacent to Gateway Memorial city that includes a group of chef-driven restaurants, near CityCentre, Energy Corridor District, the Westchase District and offers the ultimate in comfort and relaxation. Whether traveling for business or leisure, a soothing and refreshing sanctuary during your stay is provided. The hotel has an 18th-floor infinity-edge pool, state-of-the-art fitness workout studio, a full-service Starbucks® on the 3rd floor and 30,000+ sq ft of event space. ... more less
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- Also Known As:
- The Westin Houston Memorial City Hotel Houston