This hotel is located across from Memorial City Mall and attached to a nice medical facility where you can reach the mall via a sky walk way. The hotel itself was clean and modern. The front desk staff was efficient and friendly. I’m a platinum member with Starwood so I started with a regular king bed room and then was upgraded the next day to a suite. I used the executive club for breakfast and evening snacks. The service and staff in the club was very pleasant. My one complaint was that it was so small compared to the other Westin I have stayed in. In the morning it could get really crowded in there. Housekeeping was ok; my only complaint was not one time didn’t they put in any toiletries, no body wash, lotion or anything. I even took them all out and put them in my suitcase and nothing was replaced ever. I was there for 11days. I also used self-parking garage it was painless just be careful some people drive really fast in the garage. Overall it was a pleasant stay and I would stay there again. I didn’t get to use the pool or Jacuzzi even though I stayed on the 18th floor. But it looked very nice along with the gym.
- Official Description (provided by the hotel):
- The Westin Houston Memorial City is connected via skywalk to the Memorial City Mall, adjacent to Gateway Memorial city that includes a group of chef-driven restaurants, near CityCentre, Energy Corridor District, the Westchase District and offers the ultimate in comfort and relaxation. Whether traveling for business or leisure, a soothing and refreshing sanctuary during your stay is provided. The hotel has an 18th-floor infinity-edge pool, state-of-the-art fitness workout studio, a full-service Starbucks® on the 3rd floor and 30,000+ sq ft of event space. ... more less
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- Also Known As:
- The Westin Houston Memorial City Hotel Houston