I have been going to this restaurant since it opened, having followed the sushi chef over from Kubos in the Village. Until now I have had nothing but good things to say about KR to fellow sushi lovers. But last week my wife and I had an experience at KR that permanently changed our view of the place. Our appetizer, a double order of foie gras on amberjack, was impeccable as usual. For our entrees, we had three orders of yellowtail sashimi, as well as other varieties of sashimi. And that is where the problems started. When we got our order of yellowtail sashimi we both were both taken aback by the size of the slices of fish. I'm not talking just a bit smaller than normal. I'm talking pieces of fish that were half to two thirds smaller than the pieces of sashimi we are normally served at KR. We knew that this was not typical of the restaurant's normal portions (We have ordered this item many times). I pointed this out to our waiter who agreed, and he quickly removed our plate, promising to replace our yellowtail sashimi with appropriately sized pieces. But instead of that being the end of it, this request turned into a twenty minute battle royale with the sushi chef, who refused to even consider the possibility that he could be wrong about the serving sizes. Both the manager and our waiter were apologetic and offered us other choices, and we have nothing but compliments for their efforts to try to reason with the much put upon sushi chef, but his behavior profoundly changed our view of Kata Robata. Perhaps the sushi chef is just so talented that he can effectively tell a customer to 'get lost'. Maybe so. We won't be coming back to see if this is actually a trend. I don't mind paying up for quality, but if I do, I don't need theatrics when I point out a legitimate problem. There are too many other fine sushi restaurants in this town.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.