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“exceeded expectations” 5 of 5 bubbles
Review of Four Points by Sheraton Houston Hobby Airport

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Four Points by Sheraton Houston Hobby Airport
Ranked #217 of 501 Hotels in Houston
Piggott, Arkansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“exceeded expectations”
5 of 5 bubbles Reviewed January 14, 2013

very clean, well appointed, and spacious room. on site restaurant served good food, with a pleasant staff.free internet, free airport shuttle. small but free business center.free coffee in lobby.very reasonable for price.
The shuttle serves the hotel next door also,so may fill up at peak times.cab fare to hobby- under $10.00

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review, January 17, 2013
Bill K,

Thank you for your positive feedback. Our hotel staff takes great pride in providing a pleasant stay for every guest. I am very glad that you were able to use all of our amenities and enjoy them.

We hope you come back to stay with us the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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192 reviews from our community

Traveler rating
    78
    56
    31
    13
    14
See reviews for
52
21
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78
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Japanese first
  • Spanish first
  • Any
English first
Los Angeles, California
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed December 7, 2012

Stayed two nights on business/sightseeing. Room was clean and comfortable, with a larger-than-average bathroom. Noise was a slight problem, being that we could hear the TV and footsteps from upstairs quite clearly. There was a bit of freeway noise as well, but ask for a room away from the main road and that shouldn't be an issue. Wifi was decent, but no breakfast provided.

Also, this place is about a 20min drive from anything in Houston proper, which we did not realize when we made our reservations. All told, we ended up driving up and down the 45 maybe ~10 times during the course of our stay. But for airport travelers, not really an issue.

Room Tip: Ask for a room away from the main road, higher floors are quieter as well.
See more room tips
  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank F L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review, January 17, 2013
Dear F L,
Thank you for being our guest during your recent trip to Houston! We appreciate the Great Feedback! We will be having some additions shortly with a Hot Breakfast Buffet, and be sure to check out our Promotion the 1st Quarter of 2013 for Breakfast for a Buck. We look forward to another opportunity to serve you when traveling to Houston!
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SO. Cal.
Level Contributor
125 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

We selected this hotel due to closeness to Hobby airport for a small group coming off of a long cruise. Rooms were spacious, extremely clean and very comfortable. The hotel bar/restaurant does not open until 5PM, but they gladly shuttled us to a nearby restaurant.

Room Tip: Ask for room away from the freeway side!
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BajaMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review, January 17, 2013
Thank you for taking the time to give our Hotel the Four Points by Sheraton Houston Hobby Airport a Good Review. I am glad the Team was able to accommodate you to nearby restaurants and get you access to Hot Foods. We look forward to seeing you again in the future!
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Dublin, California
1 review
5 of 5 bubbles Reviewed November 19, 2012

I was at this Hotel during my stay for about 3 months in Houston on business trips every week. My stay in Texas was made more pleasant because of the hospitality of the courteous staff at this hotel. I want to thank particularly Hector Avilla, Irene Hernandez and Lorali for their help in providing excellent service during my stay.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Krishna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review, January 17, 2013
Thank You for the Great Feedback regarding your stay the last few months! The Staff and I appreciate your feedback and I will make sure they are recognized for going above and beyond. We understand you have many choices when traveling to Houston and glad to have you as a return and loyal customer. The Staff and I wish you a Great Holiday and look forward to seeing you in the Future!
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Vail, Arizona
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed November 11, 2012

Stayed at this hotel after a cruise and before returning home. I can't say enough good about this property and staff. The room was as nice as a 4-star hotel we stayed at before the cruise.. the only difference being there is nothing to view.. i.e. the ocean!

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bgibsonaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cindycares2, Director of Sales at Four Points by Sheraton Houston Hobby Airport, responded to this review, November 14, 2012
It's guest like yourself who make all the difference, we truly appreciate all your kind compliments. We are very happy you enjoyed your stay with us and enjoyed our friendly customer service reps. I will delightfully post this review on our review board to continue
motivating our staff to strive for excellent service, we hope to see you again in the future.
Have a wonderful Holiday!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gorham, Maine
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 8, 2012

We recently attended a Wedding in Houston and then traveled to Port Arthur to visit relatives. Our return flight home was departing early in the morning and we chose to get a room close to the airport for the evening before. We stayed at the Four Points by Sheraton near Hobby airport and would recommend it to anyone! It is very handy and the hotel employees were great. They were very friendly and helpful and were willing to go out of their way to make our stay enjoyable. We had a burger in the restaurant that was outstanding. Check it out!

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KristeneM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review, January 17, 2013
Dear KristeneM,

Thank you for taking the time to share your Great Stay at the Four Points by Sheraton Houston Hobby Airport! Even though your trip was short, we are glad you were able to enjoy the hotel and it's amenities. Our Burgers are a top Seller in our 747 Bar and Restaurant followed by our Chicken Quesadillas you will have to taste on your next visit. The staff and I make it a point to reach out to as many guests we come in contact with to provide the friendly, personalized service sets us apart in the Houston Hobby Area. Have a Great Holiday, and look forward to seeing you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 7, 2012

My sister and I decided to attend the International Quilt Festival in Houston and decided to fly rather than drive from Dallas. Southwest Airlines flies to Hobby Airport. My husband searched for a Starwood Hotel for us and was surprised to find one very close to the airport. The neighborhood used to be iffy, but has improved and the hotel was great. We attended the show, had dinner and then checked in. We were told we were the last ones in-even though it was relatively early- and they had upgraded us- as we were members of Starwood Preferred Guest program. The room was very nice, had a refrigerator, microwave, WIFI, etc. and was on the first floor and easy to access from the lobby. Parking was just outside the lobby door. There was an exercise room across the hall, coffee in the lobby, computers available in the lobby (to print your return boarding passes) and it is very convenient to the George Brown Convention Center in downtown Houston. The weekend room rate was great, the bed comfortable and the pillows out of this world. We took breakfast at the hotel instead of looking around the area for it, and it was memorable with very fresh ingredients.

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Truffle4_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel M, Guest Relations Manager at Four Points by Sheraton Houston Hobby Airport, responded to this review, January 17, 2013
Dear Truffle 4_12,

Thank you for the Great Feedback on your most recent trip to Houston for the Quilt Festival! Our Staff has Great Pride in everything we do and want every guest to have a Memorable Stay. The Four Points by Sheraton Houston Hobby Airport is still fairly new so as new travelers discover it, we receive Positive feedback such as yourself and gain returning customers. Have a Great Holiday and we look forward to seeing you on your return trip to Houston!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Houston Hobby Airport

Property: Four Points by Sheraton Houston Hobby Airport
Address: 8720 Gulf Fwy, Houston, TX 77017-6505
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #217 of 501 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Houston Hobby Airport 3*
Number of rooms: 79
Official Description (provided by the hotel):
This Four Points Sheraton is minutes away from Houston's Hobby Airport. In addition to comfortable hotel rooms and suites, this location also has flexible meeting space. ... more   less 
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Also Known As:
Four Points By Sheraton Houston Hobby Airport Hotel Houston
4 Points By Sheraton Houston Hobby Airport

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