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“Great Location and Hotel Staff”

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Embassy Suites by Hilton Houston Downtown
Ranked #11 of 517 Hotels in Houston
Certificate of Excellence
GreenLeadersGold level
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Location and Hotel Staff”
Reviewed July 24, 2014

The locations of this hotel was in a good vicinity with the Toyota Center, Minute Maid Park and restaurants within walking distance. When we arrived, we were greeted by several staff members. The staff at the check-in counter were nice and helpful. When we arrived to our room, the bell hop was kind enough to dropp off our bags and provide us with information about the hotel and city.

I am very picky when it comes to hotels and their cleanliness. After inspecting the room and thoroughly inspecting the bed, I was pleasantly surprised. The room was very clean. Not to mention it was up-to-date and did not having any signs of being abused by customers. The sheets and towels were really clean as well.

The staff was very nice and accomodating. I would recommend this hotel. I will also be staying here on my next visit to Houston.

Room Tip: I think any room you stay in would be ok. We chose a high floor for a better view.
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  • Stayed July 2014, traveled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Christina M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,182 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (148)
Date | Rating
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English first
Paris, France
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 23, 2014

We had a corner suite in this very nice hotel, very roomy and comfy. Very quite
Breakfast was very good. Valet was efficient. Unfortunately we spent there the week end and downtown is mainly offices.
Located close to downtown center.
Highly recommended

Room Tip: Corner suite
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  • Stayed February 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank halibut47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irmo, South Carolina
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 22, 2014

Great hotel w/ breakfast & evening reception & staff was great. The valet gave us a ride to the Ball Park and we were close enough to walk back. The hotel was 100 yards from a great Hilton w/ a great classic hotel bar that was great for meeting friends.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
1 Thank thenestsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level 5 Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed July 21, 2014

Here are a few of the things that impressed me about this hotel:

Very clean
Convenient downtown hotel
Large suite style rooms that include a nice sized sitting room
Great for sports fans - between Minute Maid Park (Houston Astros baseball) and the Toyota Center (Houston Rockets basketball)
Friendly Service
Discovery Green Park next door has many cool activities and great for working out

I would definitely stay here again. Great for business travel or for visitors to the Houston area.

  • Stayed July 2014, traveled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank FAMURattler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, United States
1 review
Reviewed July 21, 2014

Everyone on the staff were pleasant especially the front desk. I also like the different types of lighting that were available. The one negative that I can think of when you were at bar, they should be able to offer some kind of food to order.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brenda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Driftwood, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 18, 2014

This may be the best hotel I've stayed in. During a recent trip to Houston, I stayed in three hotels, all for around the same price. In fact, this one was the least expensive, unless you count parking. And, yet, this one was by far the nicest. It was well put together, furnishings were great, things were in great condition, and the furniture was very comfortable. The staff was excellent - the valet even asked about my mom who was in the hospital. I highly recommend this hotel.

Room Tip: My room was on the fourth floor and was great!
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  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Kristy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Level 4 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 16, 2014

We decided to do a weekend getaway with our kids and this hotel was perfect. The pool is outdoors, but heated and it was still a nice temperature when it was 100 degrees outside as well as during the cooler evenings - they must adjust it for the time of day. The breakfast buffet is awesome with lots of options and has soft drinks as well - a nice bonus for my husband. We stayed in a king bed room with a pullout couch. The couch is L-shaped so we had one kid on the pullout version of the sofa and then put pillows as a buffer for another kid to sleep on the other portion of the sofa. Perfect. You are right there at a park with a splash pad, playground for all ages (including tiny slides for the smallest of kids), restaurants, right off the metro line for access to musuems, etc.. However, you can always ask the hotel to drive you to nearby attractions.

You will need to rent a car or get a taxi to take you to Kemah Boardwark and NASA. Those locations are roughly 30 - 40 min. away.

I would definitely choose this hotel again if we decide to do another weekend getaway in Houston because we were not able to visit everything on our CityPass, which will need to be repurchased, but the value is great if only going to a couple places anyways.

Oh! I should also mention the staff. Incredibly friendly and helpful.

  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank funtimesAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Houston Downtown

Property: Embassy Suites by Hilton Houston Downtown
Address: 1515 Dallas St, Houston, TX 77010-7137
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Houston
#3 Green Hotel in Houston
#6 Romantic Hotel in Houston
#7 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Houston Downtown 3.5*
Number of rooms: 362
Official Description (provided by the hotel):
We're an all-suite, urban high-rise hotel overlooking Discovery Green and adjacent to the Houston Rockets' Toyota Center. The hotel is conveniently just steps away from the George R. Brown Convention Center, Houston Astros’ Minute Maid Park and the Houston Pavilions shopping and entertainment complex.We offer free cooked-to-order breakfast, free WiFi and free evening cocktails at our nightly reception with your stay. ... more   less 
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Also Known As:
Embassy Suites Houston Downtown Hotel Houston

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