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Embassy Suites by Hilton Houston Downtown
Ranked #10 of 508 Hotels in Houston
Certificate of Excellence
GreenLeadersGold level
Wake Forest, North Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great stay”
Reviewed April 23, 2014

Great stay, great staff. Perfect location for my needs. I'm a runner and the Buffalo Bayou was very convenient. Would recommend as I already have to my staff to stay at this location for the convenience of the hotel, grocery, and restaurants

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Andy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,145 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (145)
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Atlanta, Georgia
Level Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 21, 2014

Our visit was for a three day weekend during which we enjoyed a play at the Alley Theater (one of the best regional theaters in the country) and saw major art exhibits at the Menil Collection and the Houston Museum of Fine Arts.

The Embassy Suites Downtown Houston is the most recently built downtown Houston Hotel and has many advantages;
a. The suites have a separate living room with dining area (with refrigerator and microwave) with a second flat screen TV with a good selection of HBO and Showtime channels as well as most popular local and cable channels;
b. The bathrooms have tiled shower stalls (but no tubs) with excellent water pressure and plenty of hot water, but only one sink; although there is also a lighted makeup mirror in the bedroom;
c. The buffet breakfast (until 10:30 on Saturday and Sunday and until 9:30 on weekdays), includes made to order omelets and pancakes every day) and there was plenty of searing space;
d. The elevators come quickly;
e. Heavy doors on each suite keep down any noise from the hallways or nearby rooms;
f. The free beer, wine, and house liquor brand reception with chips and dips is provided every day from 5:30 to 7:30;
g. There is room service as well as the on-premises restaurant serving lunch and dinner;
h. A shuttle, driven by the very courteous James, takes guests around downtown (including to the theater district);
i. There is a business center with four computers with free access to the internet and both a color and a black and white printer, in addition to two computers set up in the lobby for airline boarding pass printing; and
j. Service requests are promptly and efficiently handled by John Paul at the front desk.

Minor items that could be improved include:
a. Although the buffet breakfast includes cantaloupe and honeydew melon, it would be nice to have some other fruit, such as strawberries;
b. Surprisingly the hotel will not cash checks for guests, even those paying with American Express; although there is an ATM which charges $3 plus your bank's charge for using a non-bank ATM;
c. Housekeeping keeps the rooms and hallways very clean, but strangely does not necessarily makeup the rooms when a guest goes out in the morning, so you may come back to a room still needing housekeeping at 3:30 or 4 pm;
d. It would be nice if the reception included something other than chips and dip and celery, carrots, etc. every day; and
e. The store on the first floor has candy and soft drinks, and some health and beauty items, but it would be nice to also have sandwiches and other ready to eat (or heat in the microwave) food.

The hotel is located near the Hilton and Four Seasons hotels and across from the Convention Center but the hotel is about five or six blocks from the Metrorail station and the same distance from the only drugstore in downtown that is open seven days a week (the CVS). Many downtown restaurants are closed on Friday night and Saturday and Sunday. Taxi drivers do not necessarily know how to get to the museums, so be sure you have street addresses for them to enter in their GPS units. There are very few stores in downtown since they are all out at the shopping centers in the suburbs.

A big plus for the Embassy Suites is that it is only two blocks from Phoenicia Foods, which has a "food court like" eating area, stations for hot and cold take-out food and both beer and soft drinks, including great pizza, as well as a bar with food and waitress service. The food, including fancy pastries, is excellent and very reasonably priced. Phoenicia food is open long hours seven days a week. Also the hotel is next to Discovery Green park which has the Grove restaurant and is home to many events.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve698
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palo Pinto, Texas
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 17, 2014

This is our second time to stay at Embassy Suites since my husband's company has their annual meetings there. Valets Thomas and Nahoam are the greatest. Tabitha at the check-in desk, as well as Sandra, Maria, along with the others at the Grill are tops in our books! Complimentary breakfast with 'make your own omelet on request' unbeatable! The chefs were all so nice.

Room Tip: Been on both sides of hotel and views were great. Too bad others that stay there are considerate of...
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Green Features: At home we don't get a clean towel every day. Why should we at the hotel? Thank you for saving water mainly with the water shortage as it is in our great state of Texas. We know God will send it in His time - not ours.
  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
107 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed April 16, 2014

SO close to convention center - very convenient place to stay while attending meetings. Free business center with free internet and printing. Free internet in room. Complimentary breakfast, including make your own omelets! Complementary reception in the evenings. Great stay will stay there again.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank KLJdolphin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinez, California
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed April 15, 2014

We were here for a convention across the street and we would definitely come back. The room was spacious, it was a real suite with a separate living room which can convert to a 2nd bedroom. Large table with 4 chairs, bar area, fridge & sink. In addition there was a desk area in the bedroom. Two TV's! The bathroom was also spacious with a large walk-in shower stall. The hotel was very quiet and peaceful. Free wired internet in the room! Free fantastic breakfast with cooked to order omelets, waffles and pancakes and a variety of beverages and other tasty food. And an evening hors d'oeuvre and drinks! They also have restaurant service and room service too. The rooms and common areas were immaculate. Parking is a rip-off in this area of town. You are better off taking a shuttle to the hotel and using light rail, cabs or Zip Cars to get around. The valets were so helpful and gracious, we had a relaxing time. My husband used the pool and Jacuzzi and I used the fitness area - also spotless and they had free headphones for the TV screens on the ellipticals and stationary bikes. Cold water on tap and plenty of towels.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Operagal94553
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Freeport, United States
1 review
Reviewed April 11, 2014

Very nice hotel. The manager reception had a good choice of free beverages. The shuttle is a good service, but it is within walking distance to the House of Blues. Good view of downtown Houston. The Toyota Center and George R. Brown are close by.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brenda E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed April 11, 2014

Can't go wrong with Embassy Suites. A short walk to convention center. Excellent staff and property. Fantastic value and an incredibly comfortable home away from home. Have stayed at many Houston hotels but this one is the winner if you are attending a conference at GRB!

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 193ginag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Houston Downtown

Property: Embassy Suites by Hilton Houston Downtown
Address: 1515 Dallas St, Houston, TX 77010-7137
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston > Downtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Houston
#3 Green Hotel in Houston
#6 Romantic Hotel in Houston
#7 Family Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Houston Downtown 3.5*
Number of rooms: 362
Official Description (provided by the hotel):
We're an all-suite, urban high-rise hotel overlooking Discovery Green and adjacent to the Houston Rockets' Toyota Center. The hotel is conveniently just steps away from the George R. Brown Convention Center, Houston Astros’ Minute Maid Park and the Houston Pavilions shopping and entertainment complex.We offer free cooked-to-order breakfast, free WiFi and free evening cocktails at our nightly reception with your stay. ... more   less 
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Also Known As:
Embassy Suites Houston Downtown Hotel Houston

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