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Reviews (1,339)
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Reviewed June 20, 2012

A beautiful facility, well maintained and decorated this is by far the nicest Embassy Suites we have been in.

The linens had a freshly laundered feel and smell that seems so lacking in far too many places we have stayed in. The entire hotel was clean, in capital letters, from the entrance to the room.

Check-in was flawless and very professional. The parking valets were on the spot and the bell service was pleasant and proficient.

The room was very nicely decorated and maintained everything worked like it should and appeared almost new. The furniture fit the room meaning that there was none of the older bulky, dark stuff with an old CRT TV stuck into it. Everything was modern and fresh looking. a real treat.

We didn’t avail ourselves of the ‘manager’s reception” because we went to a baseball game at Minute Maid park, home to the Houston Astros, well within walking distance. Breakfast was well organized even though quite crowded and well put on. If you are familiar with Embassy Suites breakfast is a cooked to order breakfast included in the room rate, a real deal.

We hated to leave and, no doubt about it, next time we are in Houston we will stay here again.

  • Stayed: June 2012, traveled as a couple
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1  Thank travelertoo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded November 6, 2017

Thank you so much for sharing your excellent experience at the Embassy Suites by Hilton Houston Downtown with the rest of the world! We are grateful to have had you as our guest and we hope we have the opportunity to welcome you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 18, 2012

We were in Houston with our 14 yr old son and his friends. Hotel was pretty much perfect. Chef Gregory cooked a huge batch of eggs and bacon for our boys. Drinks at the evening manager's reception were a good surprise. Valet went above and beyond as well. Just wish we had the sectional sofa in our room as shown on website.

Stayed: June 2012, traveled with family
1  Thank Jackfishem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded November 6, 2017

Thank you for choosing to stay as our guest and for taking the time to write such a nice review. We look forward to seeing you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2012

Great Rooms, lovely staff, average breakfast. If I ever go back to Houston I would still stay there.

  • Stayed: May 2012, traveled on business
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Thank Serenaolmezoglu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded November 6, 2017

Thank you so much for your feedback and recommendation. We appreciate you staying with us and we look forward to your return.

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Reviewed June 12, 2012

Really enjoyed my time at the Embassy Suites in Houston. Generally I don't stay in Downtown hotels when I need a car, but this trip most of the business focus was Downtown.Not built as one of the Atrium designs, this hotel has a conventional feel. Great furnishings and a generous bathroom and shower. Very comfortable and fairly quiet, even with families.

Extremely friendly staff and the workout facilities were spacious and well appointed. Parking is a little steep which is alway my problem with Downtown properties, but there are other lots around which could be used. As usual at an Embassy, the breakfast is well worth it and will hold you till dinner.

I would definitely stay again.

  • Stayed: June 2012, traveled on business
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Thank mvanduzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded November 6, 2017

Thank you for letting us know that we exceeded your expectations! We appreciate you staying with us and we look forward to serving you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2012

Omg this place is one of the nicest friendliest and cleanest places I have stayed and I travel ALOT for business. I will be staying here whenever I come to Houston from now on!!! I will be back. They remember your name when you walk through the door! Never had that happen ever! The shuttle takes you where you want to go within a few miles of the hotel and it picks you up! Rooms are beautiful!!! Just lovely and they have direct tv!!!

  • Stayed: June 2012
    • Value
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    • Rooms
    • Cleanliness
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Thank Mjtaylor409
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley B, Public Relations Manager at Embassy Suites by Hilton Houston Downtown, responded to this reviewResponded November 6, 2017

Thank you so much for sharing your excellent experience at the Embassy Suites by Hilton Houston Downtown with the rest of the world! We are grateful to have had you as our guest and we hope we have the opportunity to welcome you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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