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“Great stay!”

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Courtyard Houston Medical Center
Ranked #174 of 508 Hotels in Houston
Dallas, TX
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great stay!”
Reviewed March 29, 2013

My family and I stayed here one night as a stopover on a Spring Break trip. We chose this location as it is close to some relatives we were visiting. Access to the hotel was easy, parking was no problem. The hotel is in very good shape. The lobby has the standard Courtyard Bistro and is clean and modern. The staff at check-in was friendly and efficient. Our room was modern, spacious and clean. We ordered room service (hamburgers and pizza), and the food was in line with quality one would expect from room service. Room service faster than expected. We did not use the work out room or pool, but both looked to be in good shape. The pool is a bit on the small side and not very scenic as it is next to the parking lot.

Overall this was a very pleasant stay. We would definitely stay here again.

  • Stayed March 2013, traveled with family
    • Value
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Helpful?
Thank steveDallas_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard M, General Manager at Courtyard Houston Medical Center, responded to this review, March 31, 2013
Steve,

On behalf of the entire staff and myself (General Manager), we would like to thank you for choosing our hotel during your stay over while visiting Houston. We appreciate your comments and this enables us to ensure and provide our guest the outstanding customer service we strive for. We hope to see soon on your next trip to Houston.

At your service,

Michael Giangrosso
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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283 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
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Rhode Island
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed March 20, 2013

I stayed here for 5 nights while dealing with some family stuff at MD Anderson hospital. My room was large and clean with the appropriate updates you'd expect from the Marriot family: great mattress, free wi-fi, flat screen TV, excellent shower head, and the usual excess of pillows to choose from.

I had a rental car but there was also a shuttle available to take over to MD Anderson if I needed it...a 5 minute drive away on surface streets. My stay just happened to coincide with Rodeo Houston which sees a massive influx of people to the area, so I was lucky to get a room when I did. Courtyard HMC is walking distance to Reliant Stadium and the Rodeo. It was an unexpected bonus for me and I wandered over to check it out twice while I was there (I can honestly say it was not my first Rodeo).

Every employee I interacted with was warm and genuinely friendly. Not the cold, forced pleasantries you often get at a lot of places. Special shout out to Rita, one of the ladies at the front desk.

Breakfast was okay, but worth the price for convenience and way better than hospital food.

Room Tip: Higher floors can get views of Reliant Stadium.
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  • Stayed March 2013, traveled solo
    • Value
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Helpful?
Thank bdwiggity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard M, General Manager at Courtyard Houston Medical Center, responded to this review, March 31, 2013
Thank you for taken the time to let us know of your recent experience at our hotel. On behalf of the entire staff, we would like to thank you for your kind words. We pride ourselves on providing outstanding customer service. The next time you travel to Houston please consider staying with us again. As a manager, I like to hear that my staff is providing outstanding quality service. Rita was thrilled when she read your review and she also wants to send out a big "thank you".

At your service,

Michael Giangrosso
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waxahachie
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 14, 2013

Typical Courtyard Marriott. Nothing more, nothing less. If you like to stay at Courtyards, you will not be dissappointed. It's clean, the furniture is in good shape nothing bad to say. Good value for the area.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Susan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtyard M, General Manager at Courtyard Houston Medical Center, responded to this review, March 31, 2013
Dear Susan,

We strive in providing an excellent and refreshing service for each of our guests. Yes, we also agree that our hotel is a great value to this area because of the proximity to the Medical Center and Reliant Stadium. Thank you for your response and we sincerely hope you consider staying with us on another occasion.

At your service,

Michael Giangrosso
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed March 11, 2013

I stayed here while my dad was getting treatment at MD Anrderson and it just happened to be during Rodeo Houston. It was tough finding any hotels with vacancy during that time, let alone close to Reliant Stadium (a 10-15 minute walk) . Courtyard by Marriot was comfortable, convenient, and the staff was fantastic, Every person I spoke with was warm and genuine.

They have a lobby bar hat has the typical hotel mark up, but there is a Kroger's supermarket literally right next door to go buy beer or wine. The breakfast is a step up from most hotel breakfasts, with 6-8 plate options along with granola, muffins, bagels, etc.

It's not the cheapest hotel in the area, but if you're looking at a hotel owned by the Marriot, you're probably not too deterred by the price. All in all, I'd say its a decent value.

  • Stayed March 2013, traveled with family
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Helpful?
Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lott, Texas
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 9, 2013 via mobile

Was here for ranch rodeo. It is a short distance to the arena which is convenient. The staff is very friendly and helpful. The rooms are clean and comfortable. Very pleased will be staying here again.

  • Stayed March 2013
    • Value
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Helpful?
Thank hunttx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 7, 2013

Traveling for business in the middle of the biggest Rodeo down the street. (Unfortunately this rodeo goes on for a month).....not the greatest service...

Had my dry cleaning done and was told that it would be in my room....it wasn't...called down to the desk asked if it was done...they said they would call me back and hung up without saying good by (felt hung up on)...no call back. I called them and then they said it was there and I was supposed to pick it up down there. Why would they not put this in my room?

The breakfast order in the bistro was completely messed up...they asked me two times if I wanted it "to go" or to eat in the dining area....I answered that I was eating there two times....they made it "to go". I also asked for a scamblled egg with three egg whites...and they made it out for three individual breakfasts....kinda weird and inconvenient.

Out on business for a long day...get back, go up to my room on the 7th floor and my key does not work.....go down stairs and they have one person working with many people in line....wait 20 minutes in line to get a new key.

Not impressed.....coming back to Houston in the next 3 months and will not stay here.

Every time I have called the front desk they have been short with me.

My drain was broken in my room and the maid did not do a great job cleaning up the room even though there was a nice tip for her on the counter.....

  • Stayed March 2013, traveled on business
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Helpful?
Thank LnicoleP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed February 25, 2013

Nice spacious rooms. Nice breakfast/ snack area. a little far from the downtown( 15- 20 minute ride). far away from any restaurants and feels like you are away from the city. close to the marriot medical center, but it is a different property.
Had some problems with the shower. But overall it is a good hotel... we were there during the all star weekend and paid a pretty high price...
I would recommend it if you have a car

  • Stayed February 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank milky v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Houston Medical Center

Property: Courtyard Houston Medical Center
Address: 7702 Main St, Houston Medical Center, Houston, TX 77030-4406
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#37 Romantic Hotel in Houston
#45 Family Hotel in Houston
#65 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Houston Medical Center 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Courtyard Houston Medical Hotel Houston

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