Second time staying at this location. Do not rely on your reservation, they will give you whatever room is available except the one you reserved four months ago. I like the hotel, but I think they need to fix how they treat returning customers/rewards members. Said I could move the next day to a new room, but that is not the point. When you check in at 1230 am, you do not want to hear that we do not have your room that you reserved. Just another day in the hotel business.
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- Also Known As:
- Courtyard Houston Medical Hotel Houston