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“A great hotel if conducting business off Route 10”

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Houston Marriott Energy Corridor
Ranked #107 of 518 Hotels in Houston
Certificate of Excellence
Reviewed April 25, 2013

This hotel is only three years old which is definitely a positive. This is a great place to stay if conducting business off Route 10 and there are plenty of restaurants close by. The rooms were just fine and typical for a Marriott. The front desk was very friendly and helpful. No charge for parking which is always a plus. Starbucks coffee is served in the main area but disappointingly not in the concierge lounge where other Marriott concierge lounges do. This is a business hotel and not a family one. I would suggest requesting a room away from the freeway for noise and view.

  • Stayed: April 2013, traveled on business
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Thank DMMGTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this reviewResponded April 26, 2013

Thank you for choosing our hotel, and for taking the time to provide us with such great feedback. We are pleased to know our property is conveniently located for your business needs. We're happy to hear that our friendly staff made you feel special throughout your stay. We hope you'll be back the next time you're traveling to or through Houston.

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174 - 180 of 237 reviews

Reviewed April 23, 2013

In town for a state tournament with the hubs and kids, plus extended family and a TON of other groups just like ours. Ran into an issue right off with a king bed for 4 people. Was told there were not rooms available and no way to fix it. Can't understand how they can't tell there are 4 people in a room and how are we supposed to share a king bed. Turns out the restaurant manager took pity and comped us breakfast - which was good since I was not impressed with the $14 executive bkfst.
Also was disappointed with the "Starbucks" they claim to have in the hotel lobby bar. Not sure about cocktails, but they made the worst capuccino.
One great thing about this hotel is the pool area. There is an amazing firepit with cushy outdoor furniture and a great spot under an arbor. didn't actually try the pool, but it looked nice. The gym was great with fresh whole fruit and an entire circuit of machines available.
Nice hotel, but the lobby is super small for a full-service Marriott. I expected more from this usually impeccable brand.

  • Stayed: April 2013, traveled with family
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Thank TX_Adventure_Girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this reviewResponded April 26, 2013

Thank you for choosing our hotel, and for taking the time to provide us with such great feedback. I have been sure to pass your comments on to our staff. Your feedback is very important to us in our drive for customer satisfaction, and we are glad a member of management was available to address any concerns throughout your stay. We hope you'll be back the next time you're traveling to or through Houston.

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Reviewed April 22, 2013

We took advantage of a deal on the Living Social website for a stay at this hotel. The property is nice, very clean, updated fixtures and very well lighted. The room was nice, but there was no microwave, the iron was cracked, only one washcloth and there was no extra roll of bathroom tissue. Asked twice for another roll of tissue and a washcloth and they never came despite telling me they would be "right up". The bed was large and comfortable, nice linens and the room was very clean. The Living Social deal included breakfast for 2, but I don't think the regular room rate includes breakfast, I would say it's expensive as the bill would have been $28 for two of us for the breakfast buffet which included eggs to order, bacon, sausage, waffles, biscuits and gravy, potatoes, sauteed vegetables, oatmeal then add the items you would find at a continental breakfast; very good breakfast, but $14 each seems a little pricey for the meal. I enjoyed the visit, but nothing stands out about this hotel, it's a place to lay your head. I'd recommend this hotel if you had business to attend nearby or as a commuter stop.

  • Stayed: April 2013, traveled solo
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Thank nontexan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this reviewResponded April 23, 2013

Thank you for choosing our hotel, and for taking the time to provide us with such great feedback. I have been sure to pass your comments on to our staff. Your feedback is very important to us in our drive for customer satisfaction. Please note our hotel does offer microwaves upon request. We hope you'll be back the next time you're traveling to or through Houston.

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Reviewed April 15, 2013

I stay at this hotel regularly, based on a corporate agreement. My first 3 stays this year,I had access to the consigerie floor. The last time, on the same rate, I was told this wasn't included, but that breakfast was included in the rate. When I ate breakfast the next moring, I was charged for it.

When I checked in, i was given a twin room when i'd reserved a king. I called the desk and was told I could come back down and have my room changed. i suggested it might be easeir for me if i didn't have to carry my luggage back down, and that maybe they could bring up a new room key. The person I spoke with enthusiastically agreed that I had a "great idea"???

My new room didn't have any shampoo in it and only decaf. coffee. They fixed it when I called and asked.

My experience with room service the next day was also interesting. My order was wrong when I received it. The server apologized and brought the correct order back. However, it was then incomplete. i didn't have the heart to tell her the wine service was also incorrect. In her defense, they didn't charge me for the entree.

Tomorrow is day 3; I'm kind of afraid of what that might bring.

  • Stayed: April 2013, traveled on business
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Thank Red C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this reviewResponded April 23, 2013

Thank you for choosing our hotel, and for taking the time to provide us with such great feedback. I have been sure to pass your comments on to our staff. Your feedback is very important to us in our drive for customer satisfaction, and a member of management is always available to address any concerns throughout your stay. We hope you'll be back the next time you're traveling to or through Houston.

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Reviewed April 11, 2013

I booked this Hotel at the last minute for a business trip. This is a nice Marriott hotel, but there are some small details that make it more like an average Marriott.
First, I got in Sunday night and went to the lounge to grab a quick bite. When I got there lady working told me there was nothing left, but they had a store bought pie and some bags of chips. She acted like she just wanted to hurry up and close so she could leave. I ended up ordering room service which was good but expensive.
2nd was the high way noise. I had a room on the 7th floor but could still hear the highway.
3rd breakfast in concierge lounge was poor. I get better at Springhill suites.
Finally, the internet cost $10. Really? No free internet?
As for the other staff, they were very friendly. The room was very clean and comfortable.

  • Stayed: April 2013, traveled on business
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Thank timo s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this reviewResponded April 23, 2013

Thank you for choosing our hotel, and for taking the time to provide us with such great feedback. We take pride in our friendly staff and clean rooms. I have been sure to discuss your comments with the staff. We hope you'll be back the next time you're traveling to or through Houston.

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Reviewed April 11, 2013

My husband and I wanted to have a get-away weekend. We used Priceline and it assigned us to this Marriott. Boy, were we glad that it did!! When we arrived Renata and Neil greeted us with huge friendly smiles! They told us about the hotel (that it was 3 years old) and gave us a tour of the restaurant and the bar. We found our room to be modern, extremely clean, and relaxing. The beds were extra comfortable and had lots of pillows on it. The bathroom was large with many amenities. The front desk staff told us that the restaurant was really good so we decided to try it instead of going out away from the hotel. My husband and I like to split meals so that we can try different recipes. We decided to order 1 large salad which they split for us. The dressings were delicious-they tasted homemade. We also shared the hamburger which had many toppings. It was amazing and came just how we ordered it. For dessert we had cheesecake which was delicious! We also had drinks which were perfect. Our waitress was Irma and she did a super job! She was very friendly and attentive! The next morning we ate breakfast in the restaurant. It was the best breakfast buffet we have ever had in a hotel. There was plenty of food such as biscuits & gravy, omeletes, scrambled eggs, fruit, yogurt, potatoes, bagels and much more. We just want to thank Marriott for hiring such a great staff and making us feel so at home and special! We will return for sure!

Room Tip: We stayed on the ninth floor back in the hotel away from the freeway. It was extremely quiet.
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  • Stayed: April 2013, traveled as a couple
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Thank TexasLacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this reviewResponded April 16, 2013

Thank you for choosing our hotel, and for taking the time to provide us with such wonderful feedback. We are so happy to hear you enjoyed your stay with us. We're happy to hear that our friendly staff made you feel special throughout your stay. I have been sure to pass on to the staff your wonderful comments, especially the ones you mentioned and our Chef. We hope you'll be back the next time you're traveling to or through Houston.

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Reviewed April 10, 2013

We were here for three nights to attend a wedding in the area. The hotel was clean, quiet and had a very good restaurant. What raises it to the five-star rating we are giving it is the level of service. From the valet to the front desk staff to the server in the restaurant we were always treated with a smile and excellent service. The room was immaculate and the furnishings in quite good order. If we are in the area again we would definitely stay at this hotel.

Stayed: April 2013, traveled with family
Thank don4135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this reviewResponded April 16, 2013

Thank you for choosing our hotel, and for taking the time to provide us with such wonderful feedback. We are so happy to hear you enjoyed your stay with us. We're proud to hear that our friendly staff made you feel special throughout the entire hotel during your stay. We can't wait until the next time you're traveling to or through Houston.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Houston Marriott Energy Corridor

Address: 16011 Katy Fwy, Houston, TX 77094-1601
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Luxury Hotel in Houston
#69 Business Hotel in Houston
Price Range: $88 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Houston Marriott Energy Corridor 4*
Number of rooms: 206
Official Description (provided by the hotel):
Discover a vibrant place to stay and play when you reserve accommodations at Houston Marriott Energy Corridor, offering modern amenities that cater to the modern traveler. From powerful energy companies and expansive malls to lush parks and popular sports complexes, find it all around our West Houston Energy Center hotel's accommodations located on I-10 Katy Freeway in West Houston. Treat the kids to a stop at the American Girl Store at Memorial City Mall, cheer on your favorite Little League baseball player at Queenston CFSA Baseball Complex or attend a social gathering in one of our elegant event rooms. After a rewarding day out, order some classic Texas fare at The Petroleum Grill, our popular restaurant, and grab a refreshing drink with friends or colleagues at The Derrick Bar. Take advantage of our state-of-the-art fitness center and relaxing outdoor pool before returning to your well-appointed guest room or suite to complete your stay in Houston's growing Energy Corridor! Feel the power of hospitality at Houston Marriott Energy Corridor. ... more   less 
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Also Known As:
Houston Marriott Energy Corridor Hotel Houston

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