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“New Marriott in west Houston”

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Houston Marriott Energy Corridor
Ranked #87 of 504 Hotels in Houston
Certificate of Excellence
Chicago, Illinois
Level Contributor
68 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“New Marriott in west Houston”
4 of 5 bubbles Reviewed December 20, 2012

Stayed at this new construction Marriott in west Houston and was impressed by the service and hotel. New design Marriott with a nice bar area and seemingly larger guest rooms. Great access to I-10 and good selection of restaurants nearby. Only complaint is that the Concierge Lounge was a bit small (there were approximately 10 people in there at 7:00AM and all the tables were used) and the breakfast food quality was not up to typical Marriott standards......I'll chalk that up to being new. Will definitely give them another chance.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAbendhoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this review, January 11, 2013
Thank you for choosing our hotel, and for taking the time to provide us with such positive feedback. We're happy to hear that your stay was so enjoyable. We hope you'll be back the next time you're traveling to or through Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
    87
    88
    24
    7
    6
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Vancouver, Canada
Level Contributor
72 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed December 8, 2012

A typical Marriott in comfortable & well know décor (clean & tasteful), friendly staff (they know you & say hello), comfortable rooms.

As I was in the property for 2 weeks on business you do not want any surprises and expect all the features of Marriott

My features in this review are:
A big parking lot so easy to park
VERY convenient to the numerous Oil & Gas Companies
Shuttle van
Music in the bar
STARBUCKS in the lobby

No bad rooms & inspite of being adjacent to the Katy Freeway limited noise. The morning breakfast is adequate. My only gripe is a limited dinner menu.

Safe Landings Mike N

Does this help?

Room Tip: No bad rooms that I can see
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  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this review, December 19, 2012
Thank you for choosing our hotel, and for taking the time to provide us with such positive feedback. We're happy to hear that our friendly staff made you feel special throughout your stay. I am very glad to hear you were able to utilize our dining options as well as our shuttle. We hope you'll be back the next time you're traveling to or through Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed November 24, 2012

Very clean and modern. The staff are outstanding. Very helpful. Very keen to make your stay a good one. Great shuttle service as well. Good bar area and bar menu is good. There is also a daily healthy option.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claireandpaulLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this review, December 2, 2012
Dear Guest,
Thank you for choosing our hotel, and for taking the time to provide us with such positive feedback. We're happy to hear that you enjoyed your stay and that out Friendly team made you feel special throughout your stay. We hope you'll be back the next time you're traveling to or through Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
El Campo, Texas
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

Service was friendly and the hotel was very modern looking. Comfortable beds, spacious rooms. The pool was nice, private and quiet when I was there. I stayed for four nights and there are plenty of shopping areas, grocery stores, and restaurants in the area. The room had a mini fridge so I could keep some drinks in the room too. Enjoyed my stay.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lauren05_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this review, November 12, 2012
Dear Guest, Thank you for your visit to our hotel, and for taking the time to provide us with such positive feedback. We're happy to hear that you enjoyed your stay and that out Friendly team made you feel special. We hope you'll be back the next time you're traveling to or through Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maine
Level Contributor
67 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed September 25, 2012

Arrived here very fatigued from weeks of business travel and lack of sleep. Dragged ourselves into the lobby and were greeted by Kris and Neil at the reception desk. Immediately we were welcomed w exceptional cheer and friendliness and also humor. We felt like we were talking w old friends. Kris was wonderful, and quickly accomodated us into a "quiet room at the back." The staff here are amazingly friendly and in a genuine fashion. They seem to put alot of value into having the guests feel welcomed and a bit "at home." Even the general manager stopped in the hallway, introduced himself, and asked if I was finding everything I needed, and then proceeded to walk me to the breakfast nook. Every staff member has exemplified this spirit of friendliness and hospitality. Our housekeeper was great.

Our room was updated, meticulous, comfortable and spacious. The large bath w soaking tub and freestanding shower is awesome. We have had the daily "healthy selection" which is posted in the elevator; a meal around 400 calories. They are delicious and the portions are quite ample despite the limited calories. I wish other hotels had this option. There is the Derrick's lounge w an outdoor waterfall for relaxing and meals and the outdoor pool complex is larger and much nicer than the pictures on the website.

There is a freeway in the front, but that is the nature of the energy corridor, so request a room in the back if you are a light sleeper. The only con is the distance to downtown as there is no metro in this area.

Would stay here again for a business trip.

Room Tip: Rooms in the back have less freeway noise. Ask for a room ending in 29. They are wonderful especiall...
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MelissafromNorthport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this review, September 27, 2012
Dear Guest, Thank you for staying with us and taking the time to write such a nice review. We're happy to hear that you enjoyed your stay and that out fantastic team made you feel special. We hope you'll be back the next time you're traveling to or through Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ringerike, Norway
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed September 19, 2012

Stayed here again for the second time in a year. This time I could not get my suitcase open, but Gilbert from maintenance came by and helped me out, he was just as friendly and service minded as are all the staff at the hotel.
At breakfast though, I did experience that I never received tea and juice unless I was active in getting it myslef. There is also a loose bit of flooring at the fromt end of the restaurant that needs to be sorted out before someone has an accident.
Beds are excellent, so are the amenities, all in all a very comfortable hotel.

Room Tip: The rooms facing the intersate are noisy, so pick one at the back of the hotel.
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  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Camilla2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this review, September 27, 2012
Dear Guest, Thank you for your return visit to our hotel, it is always wonderful to see familiar faces. We're happy to hear that you enjoyed your stay and that out Friendly team made you feel special. We hope you'll be back the next time you're traveling to or through Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed August 18, 2012

I stayed at the hotel two weeks ago. One day we noticed that the toiletries that were left seemed to have been used - they were not full bottles. I took them down to the reception and spoke to a manager. To my surprise, the manager did not seem to be very concerned - he just asked if I needed more bottles! He said he will talk to housekeeping but it happened again the very next day. Is this a new Marriott cost cutting program?

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arunabada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CatherineWest, Front Office Manager at Houston Marriott Energy Corridor, responded to this review, August 28, 2012
I want to apologize for the unsatisfactory experience that you had at our hotel. Thank you for your feedback in regards to your experience with our Housekeeping service. I have conveyed your comments to our Housekeeping staff as your feedback is very important to us. We hope to see you on your next visit to Houston.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Houston Marriott Energy Corridor

Property: Houston Marriott Energy Corridor
Address: 16011 Katy Freeway, Houston, TX 77094
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Luxury Hotel in Houston
#69 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Houston Marriott Energy Corridor 4*
Number of rooms: 206
Official Description (provided by the hotel):
Discover a vibrant place to stay and play when you reserve accommodations at Houston Marriott Energy Corridor, offering modern amenities that cater to the modern traveler. From powerful energy companies and expansive malls to lush parks and popular sports complexes, find it all around our West Houston Energy Center hotel's accommodations located on I-10 Katy Freeway in West Houston. Treat the kids to a stop at the American Girl Store at Memorial City Mall, cheer on your favorite Little League baseball player at Queenston CFSA Baseball Complex or attend a social gathering in one of our elegant event rooms. After a rewarding day out, order some classic Texas fare at The Petroleum Grill, our popular restaurant, and grab a refreshing drink with friends or colleagues at The Derrick Bar. Take advantage of our state-of-the-art fitness center and relaxing outdoor pool before returning to your well-appointed guest room or suite to complete your stay in Houston's growing Energy Corridor! Feel the power of hospitality at Houston Marriott Energy Corridor. ... more   less 
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Also Known As:
Houston Marriott Energy Corridor Hotel Houston

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