My family and I chose this hotel for its price and proximity to IAH aiport since we were flying out early morning the next day. We had booked a few days prior to the stay with a very sweet young lady Named Tamika. However, when our group arrived for our stay, we were greeted by a ruded front desk clerk by the name of Nikki. Nikki was very rude and unprofessional as we asked for information regarding the locations of nearest resturaunts and general questions about wifi in the rooms since our group wanted to check in for our flight online. She is definately in the wrong profession and her poor customer service skills and lack of communication is indicative of such. Again, the positives, Its a 15 minute commute to IAH. Rooms were ok, as long as your expectections are not looking for a 5 star and rather a bed to get some rest. Simple, clean and economical. Front desk person Nikki needs reevaluation. Awful customer service.
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- Also Known As:
- Baymont Inn And Suites Houston i-45 North Hotel Houston