My parents are in their 70's and traveled from Shreveport, Louisiana to visit me after major surgery and to visit my mother's sister who was recently diagnosed with liver cancer a month ago. I watched this hotel being built, so I know that it is very new. I will not speak on the problems that I experienced with the hotel as they were related to the restaurant, and were easily fixed....I just decided never to eat in the restaurant again. However, on this night, May 10, 2013, I checked my parents and my two year old daughter into the hotel for Mother's Day. We were winding down for the night, and I was back in my home near the hotel, on Westheimer Rd. My parents called me around 9pm, and told me that they pulled back the sheets on the beds to go to sleep, and to their surprise, there were bugs, gnats or fleas EVERYWHERE! My father pulled the bed from the wall, and there were more flying bugs...the room was infested! I immediately got up and went to the hotel to help them and by the time I arrived, my parents had killed about 20-30 of the fling insects. The young man at the front desk was helpful and agreed to move them to another room, but after that sight, who would want to stay in that hotel? I finally had to move my parents and baby about 10 miles away to the Marriot Hotel that they normally stay in when they come to Houston. Although the staff was nice, this experience was the worst that I have ever had and I can absolutely say that I will NEVER stay at ANY Holiday Inn Express hotel EVER again. It is now almost midnight and after I arrived back at home and showered, I am STILL itching from the nightmare. Beware travelers.....check your rtooms BEFORE you actually check in.
- Official Description (provided by the hotel):
- The NEW Full Service Holiday Inn Houston West Energy Corridor is sceduled to open in January 2010. Gather with your friends in the Sporting News Grill or relax with our indoor pool. ... more less
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- Also Known As:
- Holiday Inn Houston West Energy Corridor Hotel Houston