The general manager Roger Radtke has no place in the hotel business. He thinks he is above his customers. My employees were locked out of there rooms due to an inexperienced accountant that couldn't figure out how to change an authorization to a charge. Mr. Radtke threatened to throw me out of the hotel, and had the cops called. The worse thing I responded with was, "This hotel is a joke", which is nothing short of the truth. Hopefully, Marriott corporate will realize that they have an authoritative moron in place that should probably ask questions before jumping to conclusions. I WOULD NOT STAY AT THIS HOTEL! The least Mr. Radtke could do was apologize. The only apology came from Pablo Zuniga, who was nothing short than impressive. I realize he couldn't say much since Mr. Radtke is his boss.......
- Official Description (provided by the hotel):
- Discover the Lone Star State during your stay at Houston Marriott South Hobby Airport. Our Houston Hobby Airport hotel's 287 deluxe guest rooms offer 32-inch plasma TVs, HD programming, digital media interface capabilities and comfortable bedding for the ultimate in relaxation. Experience our hotel near Hobby Airport with newly updated health center featuring an indoor swimming pool, whirlpool and outdoor patio to help you unwind after a day of meetings or sightseeing. For added convenience, our Hobby Airport hotel's amenities include a Concierge Level with private lounge, 24-hour business center, ATM, sundry shop, laundry services, complimentary parking and a 24-hour complimentary shuttle to Hobby Airport. Event hosts can wine and dine guests in 21,500 square feet of flexible meeting space that holds up to 1,000 people. Stay close to area attractions, including Toyota Center, Minute Maid Park, NRG Park, NASA, University of Houston, Kemah Boardwalk and Galveston to experience the best of Houston. ... more less
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