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“Excellent Extended Stay Hotel”

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Homewood Suites by Hilton Houston Northwest Cy-Fair
Ranked #46 of 508 Hotels in Houston
Certificate of Excellence
Niwot, Colorado
Level Contributor
381 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 246 helpful votes
“Excellent Extended Stay Hotel”
Reviewed November 9, 2011

We have stayed at this Hotel numerous times and we have always been satisfied. During this trip we are traveling with two disabled family members and booked a two bed room suite. The suite has two queen beds in one bed room and a king bed in the other. The living room and kitchen/dining areas are spacious and comfortable. The Hotel is very clean and well maintained. The staff is professional, courteous and very customer service oriented. Another good sign is that the employee turn over is low. We see the same staff at the front desk, the breakfast area and during the dinner we met during our previous visits. Some still remember our name. The free breakfast every morning is good and the dinner served four evenings a week is actually much better than you would expect for a fee meal, Along with free beer and wine, this is a very good value.

I visit this Hotel three to four times a year and will continue to do so.

Room Tip: If cigarette smoke bothers you, ask not to be put on the 5th floor. There are a handful of smoking...
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  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, December 19, 2011
Thank you for taking the time to share your experience. Our staff was very happy to read your compliments. We hope you'll join us here again next time you're in Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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364 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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  • German first
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  • Russian first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
281 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed September 20, 2011

Got away for weekend stay that isn't far from the house and kids. This place is rather new just three years old and it was really clean. Enjoyed all the home amenities such as fullsize fridge stove dishes and flatware.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank USnTHEM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, December 19, 2011
We are so glad that you appreciated our unique in room amenities. It's always nice to hear that we have impressed our guests. Please think of us next time you come to Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 7, 2011

Stayed here for one night in mid-July 2011 with my brother. This is a relatively new property. It's a bit hidden on a back street off the highway, but worth the effort to find. The lobby is modern yet warm. Check-in was a breeze, with professional, friendly staff. The room was a 2-room suite with 2 queen beds. Full kitchen. Pull-out sofa. Flat screen TV's in both rooms. Internet connection - no problem. Did not use the work-out room or pool - but took a look at both and they looked new and clean. Slept in and didn't make breakfast -- but the staffer still offered me fresh coffee w/ fixins. The room was well decorated and very clean. The bathroom area was terrific -- a separate, well-lit marble vanity with sink. Shower and toilet in separate room. Again, everything new and clean. Large, comfortable beds with a rarity for a hotel in this class -- comfortable pillows! This is a great property for business travelers and families. Highly recommend it.

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank BeachNet08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael H, Guest Relations Manager at Homewood Suites by Hilton Houston Northwest Cy-Fair, responded to this review, December 19, 2011
Thank you so much for taking the time to write such a detailed review of our property. We are very happy to have a location with easy access to the highway without the noise. We hope you will consider us during your next trip to Houston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, TX
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 21, 2011

10-day stay with 3 kids. Suite very spacious, 2 tv's a plus! Beds very comfortable. Nice to have fridge. Took full advantage of free breakfast which offered a good variety. Business center convenient. Front desk staff friendly & attentive. Great location for restaurants, shopping. Will return!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank clglove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 29, 2011

I was here visiting family and stayed May 21-29. I can't say enough good things about this hotel. The bed was fabulous and very comfortable; free wi-fi; a safe in the room to keep valuables; a kitchenette including fridge and stove; a nice pool area (didn't have time to use); good location; easy access to anywhere in Houston. Very safe area to stay in as a single traveler.

  • Stayed May 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RobinRaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Chester, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 21, 2011

Front desk staff Jay and I can't remember the other guy's name are fabulous. The room was nice, but the sheets had not been changed since the last guest so I had funky sheets and had to request they be changed. After that, no problems.

Kitchen very useful, of course, but the housekeeping staff did not take all the trash out it seems unless you pile it on the wastebasket or floor. Good thing I guess, so they don't mistakenly throw something out you didn't want thrown out.

Construction is like my apartment building though, had a two-ton-toddler in the room above me. Definitely annoying.

Bed comfortable. Channel selection so-so. Orientation of desk and chair are great. Can work and see TV. This is in contrast to the Ayrsley location in Charlotte where your back is to the TV (Charlotte has almost twice as many TV channels, though).

Location is awesome: supermarket, Walmart Supercenter and Target across the street from each other, Walgreens, Burger King, Chick Fil A, etc all within 5-10 minutes from the hotel.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank nickiinwc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
Level Contributor
113 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed May 26, 2011

stayed here several times now, as an alternative to the willowbrook location. Slighter better both good, bit only 1 restaurant with walking difference whereas willowbrook has many. drive 500 yards though and there are lots.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ricc099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Houston Northwest Cy-Fair

Property: Homewood Suites by Hilton Houston Northwest Cy-Fair
Address: 13110 Wortham Center Dr, Houston, TX 77065-5610
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #46 of 508 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Homewood Suites by Hilton Houston Northwest Cy-Fair 3*
Number of rooms: 123
Official Description (provided by the hotel):
Our Houston Northwest Cy-Fair is perfect for temporary housing, home relocation or corporate lodging. Located in the Cypress area of northwest Houston, our all suite, extended stay hotel offers access to Interstate 290, State Road 6 and the Sam Houston Toll Road. Walk less than two blocks to North Cypress Medical Center and Memorial Herman Hospital. Prepare meals from your fully equipped kitchen or take advantage of our hot full breakfast served daily, and evening dinner and drinks provided Monday through Thursday, included with your stay.Other benefits include newspaper delivery, every weekday, and complimentary WiFi.Our well appointed Homewood Suites Northwest/Cy-Fair hotel offers services and amenities to make your stay comfortable - Make Yourself at Home® with Homewood Suites. ... more   less 
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