My family and I stayed here for a week and i'll tell you that Yolanda the front desk manager could not have made our stay any better. I had not even been talking to her for 5 minutes and she had offered to upgrade our room not once but twice due to the fact that by mistake our reservation was for a single king, and with my family of 4 I don't think it would have worked out very well. The other upgrade was very appreciated as well and she did this without hesitation and free of charge. Whenever I saw her in the lobby there was a genuine and full of life greeting from her with the use of me and my girls first name and to me that is important to me when someone has the respect to remember your first name, to me that shows a sign of sincerity that goes a long way so Yolanda thank you very much for a great stay. The made to order breakfast was terrific and delicious. The chef behind the grill, Zack was his name had looked like he'd been doing it for years. He was very polite and responded to conversation, not like some cooks that hate their job and don't care to talk to their customers. Oh yea!, and Aldo , not sure what his title was but this gentleman is the holy grail of what it means to insure that he done all he can do to make the stay wonderful. It was my sons birthday, and when we went to breakfast we had let Yolanda know and she brought out a little cake and candle and sung him happy birthday, pretty cool huh? Well that isn't the half of it we didn't have our camera cause we didn't expect this so Aldo took out his phone and started clicking. After breakfast he asked for my email and then emailed them to us. KUDOS ALDO!!! THANK YOU EMBASSY SUITES FOR A GREAT TIME.
- Official Description (provided by the hotel):
- Embassy Suites Houston – Energy Corridor hotel, just 35 minutes from Houston Bush Intercontinental Airport and Houston Hobby Airport. Located in the ‘Energy Corridor,’ this all-suite Houston Energy Corridor hotel is 15 minutes from downtown, the George R. Brown Convention Center and the Galleria. Our friendly, multi-lingual staff will ensure your stay is a memorable one. Ride our complimentary shuttle to destinations within a five-mile radius of the hotel, including local corporations like Shell, BP and ExxonMobil.Enjoy daily the complimentary cooked-to-order breakfast with buffet and the complimentary Evening Reception*. Dine in our Oasis Restaurant and Lounge and sip coffee from the Starbucks® Coffee Bar in the lobby.*Service of alcohol subject to state and local laws. Must be of legal drinking age. ... more less
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- Also Known As:
- Embassy Suites Houston - Energy Corridor Hotel Houston