Free shuttle from the airport free breakfast staff helpfull and friendly, Room had al the usual amminties for a transit hotel tea coffee microwave but no utencils would have got a better rating except for a funny smell in the room that came and went thought I was imagineing it until my wife mentioned when we were leaving other wise nothing special
As I entered the room for the first time after check in and turned on the lights, I was greeted by a Texas sized roach. I stepped on same. None of his relatives showed up for the funeral during the remainder of my stay.
There is no on premises parking for larger vehicles.
There are several good eating establishments within walking distance of the hotel.
The hotel elevator is slow and makes noises. The a/c is off in the corridors which makes them warm and stuffy during the day.
The continental breakfast isn't great but filling.
I'd stay here again.
Please accept our sincere apologies for the inconvenience you may have experienced in respect pest controll during your hotel stay.
At Ramada Houston Intercontinental Airport South, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Upon thorough review of the situation, we narrowed the cause to and have since rectified the situation with our vendor.
I only wish you had contacted me prior to writing this review as anytime a guest is unhappy and we did not meet their expectations we don’t expect the customer to pay.
As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by having a meeting with our executive housekeeper and Orkin pest controll rep. We deeply value your relationship with Ramada and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us at firstname.lastname@example.org
We were there late at night & left early in the morning for a layover. The pickup van was at the airport 15-20 min after we called. The breakfast was the normal continental breakfast, just ok. Overall a good place to stay.