This hotel had come highly recommended by a co-worker of mine. I have stayed in TownePlace properties before but not this particular hotel. The room was fine, typical basic TownePlace. There were bright lights shining onto the parking lot that caused light to shine into the room as well. Breakfast in the morning was pretty picked over and the items were not being replenished in a timely manner. My main complaint with the hotel was that the van service was not punctual. The van did not show up until almost 10 minutes after the scheduled 8 AM departure time. There was no explanation or apology. The front desk clerk did not know where the van was when I began to worry that I was going to miss my flight. For hotel guests who are rushing to make a flight this was unacceptable, especially at an airport property.
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- Also Known As:
- Towneplace Suites Houston Intercontinental Airport Hotel Houston