Aesthetically the hotel leaves a lot to be desired, the hallways and rooms are dilapidated and the elevator moves slower than a freight elevator. However, what the hotel lacks in beauty it makes up for in service. Everyone at the hotel was extremely knowledgeable about the area and very friendly. The folks at the front desk were always willing to help out with extra towels late at night. There is also a security guard that walks the property which made me feel safe even though we were in a decent area.
The rooms had a great deal of wear and tear. The bathrooms, although clean, are due for some updating. The doors had tears on the bottom, the caulking in the bathtub was tearing up, and the shower head was leaning a bit. The bathroom overall was definitely clean. The linens on the bed were also clean and the bed itself was comfortable, the room (including the small fridge) was clean and really since I only came back to the room to shower and sleep, it worked out well for me. I was pretty comfortable my entire stay.
The walls are a bit thin so I could hear the person in the next room a little but not enough to bother me; other than that everyone was quiet and respectful.
The hotel appears to be pet friendly but I couldn't tell there had been pets, neither the hotel lobby nor the room smelled like animals which was really good. Maybe they have these folks at another part of the hotel. There is free wifi that works well. There is also plenty of parking in their well lit lot.
During my stay the majority of people were on business trips, and quite a few people were attending a conference. The breakfast in the morning consisted of waffles, juice, muffins (really good ones), bagels, toast, and cereal. The area was very clean and the lady who was working was very friendly.
If you are concerned about safety, looking for a centrally located hotel and do not want to spend an arm and a leg I would suggest this La Quinta; it's clean, safe, and quiet. However, I do hope they update their hotel soon but not raise the prices so much that it becomes unaffordable.
- Official Description (provided by the hotel):
- Budget family-oriented hotel in the Galleria-area in downtown Houston. ... more less
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- Also Known As:
- La Quinta Inn Houston Greenway Plaza Hotel Houston
- La Quinta Houston
- Houston La Quinta