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“Great 2nd shift Staff!”

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Days Inn Houston-Galleria TX
Ranked #165 of 518 Hotels in Houston
Certificate of Excellence
Reviewed October 24, 2012

The second shift woman on staff made sure my stay was great. Any problems I had or would have had she addressed. The third shift staff guy was totally not pleasing. But due to her good cheer and ability to explain my stay made the entire weekend a pleasurable one. I will stay again in the future. I will just stay away or make sure I don't need anything after midnight till 6 am.

  • Stayed: October 2012, traveled on business
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Review collected in partnership with Days Inn
Thank DONOVAN F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIG_manager, General Manager at Days Inn Houston-Galleria TX, responded to this reviewResponded November 17, 2012

Dear Donovan

Thank you for your very positive review!!! At Days Inn Galleria, customer service is our main objective and we all are pleased that we were able to achieve this for you. I have shown your review second staff members how assist you on your recent and other staff member and each one displayed a smile. I have also took proper action on the third shift staff to make sure that all our guest gets excellent customer service. Again, thank you for your review and we hope to have you back as our guest in the near future.


RK Patel
General Manager

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287 - 293 of 327 reviews

Reviewed October 22, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank JFHR
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DIG_manager, General Manager at Days Inn Houston-Galleria TX, responded to this reviewResponded November 17, 2012

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 19, 2012

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
2  Thank G-Man-Texas
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DIG_manager, General Manager at Days Inn Houston-Galleria TX, responded to this reviewResponded November 17, 2012

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Reviewed October 10, 2012

What attracted me to the hotel was free wifi connectivity and breakfast. I was a little dissapointed with the latter, because I expected to be served at least eggs (I hate cereal). A little more fruits with variety would also have been welcome.

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
Review collected in partnership with Days Inn
1  Thank YOGIN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIG_manager, General Manager at Days Inn Houston-Galleria TX, responded to this reviewResponded November 17, 2012

Dear Yogin,


Thank you for your positive review!!! At Days Inn Galleria, customer service is our main objective and we all are pleased that we were able to achieve this for you. Yes we do not have a pool but we do have gym facility available as Days Inn and am really sorry that our staff missed to inform you about that. We will work on get more sign informing Gym facility at property. I have shown your review to staff members and each one displayed a smile. Again, thank you for your review and we hope to have you back as our guest in the near future.



RK Patel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2012

I stayed at this hotel for 2 nights. There was free breakfast, free parking, free wifi, and the room was spacious and clean. The service was great and friendly. There is no pool or gym but for the price, it was a great deal and it was within 5 minutes of all the other hotels, bars, event locations I needed to attend for a wedding. I would recommend this hotel.

  • Stayed: September 2012, traveled with friends
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Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIG_manager, General Manager at Days Inn Houston-Galleria TX, responded to this reviewResponded November 17, 2012

Dear Scott,

Thank you for your positive review!!! At Days Inn Galleria, customer service and clean comfortable rooms is our main objective and we all are pleased that we were able to achieve this for you. We do have a pool at location but we do have Gym on location. I am really sorry that our staff members missed to inform you about Gym but I will work on placing more signs and training staff members on informing all guest about Gym facility during Check In. I have shown your review to staff members and each one displayed a smile. Again, thank you for your review and we hope to have you back as our guest in the near future.


RK Patel
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2012

I stayed at this hotel for 3 nights. The Days Inn rooms were very clean, nice staff, and the Wi-Fi worked super fast. I was just minutes from great restaurants and Galleria. The price was right and I would definitely reccomend this hotel.

  • Stayed: September 2012
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Thank dcmbrokers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIG_manager, Front Office Manager at Days Inn Houston-Galleria TX, responded to this reviewResponded January 1, 2013

Thank you very much for you nice comments. Our
housekeeping staff works very hard at making sure our rooms are
spotless. We have also exceeded standards in cleanliness in all of
our inspections. I will be sure to pass along your comments to our
team it means a great deal to them. Thanks for taking time to share your experience with others.
These posts carry a lot of weight and help others make an educated
choice when away from home.

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Reviewed August 16, 2012

it was not good at all. The night when I checked in the men over the counter was very rude to me, yelling on me that "Did you get a name?". I cannot believe this is how a hotel treats the customer. Then I found out the WiFi does not work at all. They only use a D-Link home router for such a big motel. If you are three rooms away from the office you will get no signal. The AC is very very loud

  • Stayed: August 2012, traveled on business
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Thank Ethan_556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DIG_manager, General Manager at Days Inn Houston-Galleria TX, responded to this reviewResponded November 17, 2012

Thank you for your review!!! At Days Inn Galleria, customer service is our main objective and we all are sorry that we were not able to achieve this for you. I have been assigned as a new General Manager at this location and working on staff members and educating to provide excellent customer service to all guest. We have also made an upgrade to our Wi-Fi system.

Again I am really sorry that you stay was not pleasant but hoping you will give us another chance to prove us in near future.


RK Patel
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Houston-Galleria TX

Address: 3333 Fountain View Dr, Houston, TX 77057-6603
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#22 Best Value Hotel in Houston
#140 Business Hotel in Houston
Price Range: $80 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Days Inn Houston-Galleria TX 2*
Number of rooms: 40
Official Description (provided by the hotel):
Located off Interstate 610 and Hwy 59, Days Inn Houston-Galleria hotel near Reliant Park is the perfect place for your Texas vacation. Our hotel in Houston, TX, is located 2 mile from the famous Houston Galleria shopping and entertainment center.Start your day with a free Daybreak breakfast at our Houston, TX, hotel. All rooms have mini fridge/micro and we offer free parking for your vehicle. Non-smoking and handicapped-accessible rooms are available.LOCAL ATTRACTIONSIt is easy to explore the Lone Star State when you stay at our hotel in Houston, TX. The fourth largest mall in the nation, nearby Houston Galleria features almost 400 stores, a variety of restaurants and an ice rink. For a fun an educational afternoon, head to the Children’s Museum of Houston. Blast off at Space Center Houston, where you can experience the thrills of space travel in a five-story theatre and see what it takes to make it as an astronaut. Spend the evening enjoying a concert, play or other live performance at Reliant Park, just 15 minutes away. Listen to live music while you enjoy a drink at Firehouse Saloon, only a block from our hotel. There are several golf courses nearby.DINING OPTIONSOur hotel in Houston, TX is a short drive from many restaurants. Enjoy a meal at Cocina de Colima Mexican Restaurant, serving delicious dishes just a block away. For mouthwatering pub food, a large beer selection and a great place to catch a game, take a short walk to Richmond Arms Pub. Enjoy pizza, subs and pasta dishes at Barry’s Pizza and Italian Diner. ... more   less 
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Also Known As:
Days Inn Houston - Galleria Mall Hotel Houston
Houston Days Inn

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