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“Not a great place!! Left after one night”

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Robin's Nest Bed and Breakfast Inn
Ranked #3 of 50 Houston B&B and Inns
GreenLeadersSilver level
Tucson
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Not a great place!! Left after one night”
Reviewed November 26, 2008

Had been looking forward to a 6-night stay in this B&B, but left after one night. We were told our apartment would sleep 4. The beds were uncomfortable (the 4th bed was a rollaway, which we were not informed about, and was shaped for a contortionist), the furnishings were early-frat house (slipcovered sofa that looked like "front porch" decor) and the bathroom was in disrepair (broken porcelain portruding from the wall and the bathtub was peeling). A motion-sensor porch light outside our bedroom window went on-off-on-off all night long, which was VERY sleep-disruptive! The sheets and towels were not high quality (very old). So not up to hotel standards of any kind. Cat hair was evident, and cat odor as well. We did not pay attention to their policy of "pets OK", but still--- we did not want to have to share a room with the evidence of pets for the entire stay. The management was LESS than accommodating when we shared our concerns, all they talked about was their 3-day cancellation policy. It seemed like the $$ bottom line was more important that guest satisfaction. We decided to leave after one night, even though we "might" have to pay for 3 nights. They told us they would release the room and put it back up on their website, and since they had a waiting list, would probably be able to rent it and then only charge us for one night. The remainder of the time, their website showed "NO VACANCIES" at all. When we got home, and got our bill, they had billed us for the ENTIRE 6 night stay (plus extra for whatever reason!) and then I had to go about the emails back and forth to get it taken care of. Dispute with the credit card company, etc. So I ended up paying for a healthy 3-night stay, for one miserable night. Have to say, though, the 2 of us that did eat breakfast that first morning.... it was delicious.... (cats in the kitchen notwithstanding). The website photos are deceptive (for the room we stayed in, anyway) and their boasts of "top hotel" status, etc seem suspect. Not a good experience. I love B&B's... but sadly, this makes me a little more wary for the future.

  • Liked — breakfast
  • Disliked — The ROOM
  • Stayed October 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank cebejazee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobinsNestTx, Owner at Robin's Nest Bed and Breakfast Inn, responded to this review, August 14, 2009
Human nature being what it is, admitting mistakes isn't easy on the ego, but it's what we do at Robin's Nest, ego be cursed! In this case, however, the mistake was made by the guest reserving the wrong apartment. The guest told us she was leaving because there was only one bathroom for four women and one man -- she had no other complaints. Beverly's Tree House is clearly represented on our website, with ample photos of ONE bath. We can sleep five in that apartment. It's cozy, but our belief is that the guests know their needs better than we do. She was a mature woman whom I felt knew her business. I talked with her personally. A reading of our website and its photos clarifies it has one bathroom and sleeps four without additional bedding. (On the complaint about the roll-away, two of the rolling feet were off. We replaced them and the bed is fine and serving as we speak .) The guest chose the wrong apartment to reserve. To repeat, our policy is that our guests know their sleeping and bathroom arrangements better than we do. Thank you for the opportunity to respond. Robin at Robin's Nest
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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195 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
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English first
Orono, ME
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed November 21, 2008

This is a great B&B 2.5 miles from downtown Houston-center, easy to get to and from, and within 3-4 miles of some really great restaurants and the Rice University Rice Village of shops. I traveled to the Convention Center every day, sharing a $10 cab.

Picture the kind of B&B where everyone is relaxed, you come and go when you want, eat breakfast together or help yourself to continental, and basically can make yourself at home. This is the Robin's Nest Bed and Breakfast Inn. Decorated in a cross between funky, shabby-chic and Victorian, this is a hospitable and comfortable place to live for any number of days.

I recently had an extended stay in Houston, and because I usually like to stay in International Hostels and there are none in Houston, I searched long and hard for a non-hotel lodging and lucked out to find this charming Victorian house in a tree-lined quiet neighborhood, near a school for performing arts. The owner has purchased several next-door buildings, and has connected them in the back with walkways and decks, to make a really nice complex of lodgings. They have a set-up for a tent, and can host large parties and put everyone up.

The B&B managers are laid back, but mindful of everyone's needs and schedules. They will cook you a breakfast if you ask for one, or not, if you have to leave early. They put out fruit, muffins, cereal and coffee and oj which is self serve at any time in the morning. There is always sherry on a tray with glasses in the parlor, and they welcomed us to make ourselves a pot of tea to enjoy on the porch or parlor in the afternoon. We had a lot of boxes sent to the B&B ahead of our arrival, and the staff was great in accepting them, and storing them in our room.

The rooms are comfortable and cozy, and I believe most beds have a feather mattress - get it? Robin's Nest? Feather Bed?
The rooms are cleaned everyday with fresh towels, water in a pitcher with glasses, and a small fridge and t.v. There is wifi throughout the buildings.

For me, having to stay in a city I didn't know and having to be at the Convention Center, Robin's Nest was a wonderful home to live in for 10 days, where I felt comfortable, and could make my self at home.

  • Liked — Laid back management such that we were invited to make ourselves at home even in the kitchen for making tea.
  • Stayed November 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank LikeComfortOrono_ME
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Mexico
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 18, 2008

Honestly, that was the most uncomfortable and awkward stay at a bed a breakfast we've ever had. We got in at 9, and maybe that was late, but it was strange not having someone to greet us. We didn't know about the locked gate, and not knowing who or where else in the house other people were. Even in the morning we weren't really greeted or made to feel at home. For whatever reason we felt the need to speak in whispers. The decorations were nice, but otherwise, it was a stay I regretted.

  • Liked — decorations
  • Disliked — service, breakfast
  • Stayed May 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank LoveTravelTimesGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paris
2 reviews
Reviewed May 2, 2008

This a great place, not an anonymous hotel but a house with a soul. The decoration is fun and beautiful, the house and rooms are very clean. Yes the staff is not always there but it's even better for you just feel as if you were at home (and I wish this were home!!). There is only a short and save walk to public transportation and you can also walk to the mains museum in a very nice neighborhood. Breakfast are very good and you have the choice between continental self help breakfast and full breakfast on request. But the best think is to read on the pourch looking at the trees and talking with the very nice cats ! If I go back to Houston I will go to no other place !

  • Liked — atmosphere
  • Disliked — nothing
  • Stayed April 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mbloom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 21, 2007

We spent a weekend here in August and loved this place. Don't get me wrong, if you are looking for a resort this is not your place. It more like taking a visit to your aunt's house. Yes, you may find your keys waiting for you in an enevelope, but what do you expect? This is not the sort of place that has a front counter staff. We were greeted by Robin and shown to our room. We stayed in Biscuit's Room and it was very nicely decorated and cozy. She made breakfast every morning for us and we were served on the front porch where we were able to converse with other guests. The room was very clean and comfy. For the price on Lake Travis, this was great find! We will be back!!

  • Liked — The 'at home' feeling.
  • Disliked — Nothing! It was great!
  • Stayed August 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GlitterC4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
46 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed August 13, 2007

Not up to the standard of the colourful web site. Rooms are rather tired and shabby. Certainly agree that there is no Texan welcome. Keys in envelope - front gate difficult to lock. No on site staff. Sometimes the staff turned up to serve breakfast but sometimes they did not arrive at all. Long wait to get served when staff did arrive. No friendly chat or advice of what to see, or where the best bars were in the locality etc - all the personal things one expects from a B & B were lacking here. We will be back to Houston but not to Robin's Nest.

  • Liked — Nearness to the relatives we were visiting
  • Disliked — Lack of any personal touch or caring staff
  • Stayed July 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank tiggerfrankUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Zealand
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 4, 2007

Members of my family stayed at Robin's Nest, where my daughter's wedding was held. Looking at the website from New Zealand, we thought we would be in for a real treat. The staff made the marquee look charming for the wedding, and Jessica was very accommodating with allowing members of the bridal party into the kitchen to prepare food.
We were disturbed however at the presence of so many cats on the property, not to mention in the kitchen itself - a mother cat and four kittens no less! Surely this would not meet food regulations, and our breakfast was being prepared from here each day. Also one cat had vomited on the deck where part of the wedding took place, and we ahd to ask for it to be cleaned up. Yuk!
The other big disappointment was that the bride (who is vegan and who had provided recipes and ingredients to kitchen staff), did not get to eat breakfast with the rest of us either of the days we were there as the food for her was not ready at the same time. This was not good enough.
Overall the rooms which looked great on the website did not meet our expectations with some aspects of them being rather tired and shabby.

  • Liked — Verandahs and trees and the street it is on.
  • Disliked — Cats in the kitchen, child of a staff member wandering around.
  • Stayed April 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank meeney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Robin's Nest Bed and Breakfast Inn

Property: Robin's Nest Bed and Breakfast Inn
Address: 4104 Greeley St, Montrose Museum Historical District, Houston, TX 77006-5609
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Airport Transportation
Hotel Style:
Ranked #3 of 50 B&Bs / Inns in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Robin's Nest Bed and Breakfast Inn 3*
Number of rooms: 10
Official Description (provided by the hotel):
Robin's Nest consists of three houses setting side by side (The Big Nest, an 1890 Victorian Farm house; The Little Nest, a 1920s Craftsman, and the Third Nest, a 1938 Southern Saltbox), in Houston's Museum and Arts District, also called Montrose; adjacent to downtown Houston and the Texas Medical Center. We serve a full or continental breakfast. We were voted Audience Winner by Citisearch and best B & B in Houston by Houston Press. We welcome children and pets. The rules are the same: We ask that they be clean, groomed, pest free, and well behaved. Several suites are suitable for long term stays. Robin created Robin's Nest in 1990 after another Houston oil bust. There have been numerous articles on the Inn, among them The New York Times, Los Angeles Times, Houston Post, Houston Chronicle, Texas Monthly, Southern Living, Houston Press. Come see us in the heart of Houston. You are welcome. ... more   less 
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Also Known As:
Robin`s Nest b&b Inn
Robin`s Nest Hotel Houston

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