First of all, Hotel Sorella is well designed and thought out hotel. the planning is evident in everything from the exterior down to the smallest room. We've stayed before but this is the first review I've written. We were at the hotel for a friends wedding which was well done and the hall was perfect for what the bride and groom had planned. Helpful staff. at one point during the night, salads came out and my told me she couldn't eat hers due to the blue cheese crumbles. It was no problem to have it switched out for one without and it came out fast. The food was not only great but prompt as well. There was one problem, our toilet, in our room, was broken and wouldn't flush which was no fault of ours. The management sent up a nice guy to check out the problem and quickly confirmed that we have a major problem and will have to move up to another room. Moving to another room isn't ideal but the staff handled the problem quickly and concisely. We moved to another room and in the morning we ordered room service which was excellent. The in-room coffee was surprisingly good and the bed was sooooooo comfortable.
- Official Description (provided by the hotel):
- Located near Houston's Energy corridor and the Westchase district, in West Houston's CITYCENTRE development, Hotel Sorella CITYCENTRE is a sophisticated modern boutique hotel. Ideally located, and within steps of sophisticated retailers, dining, entertainment and nightlife and nearby outdoor adventure in the form of jogging trails, biking paths, parks and recreation. Hotel Sorella offers 266 guest-rooms, suites and Penthouse suites. Hotel Sorella offers luxury and sophistication and is the perfect choice for for a romantic getaway, a short or extended business trip, or a group or conference. ... more less
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