The hotel was clean and nice decorated. The bed was comfortable and lines clean. The a/c was making a rattling noise when we arrived. We complained to the man who brought us room service but no one came to do anything about it.The next morning we complained AGAIN about it to the front desk person. The food was good and room service came quickly. You have to pay for the internet and there is no free breakfast as with some hotels. The parking is also very confusing we parked in the Greenway parking and were charged 10 dollars for the night. We were also charged 14 dollars for parking in the hotel parking lot. When we complained about the a/c she did take both parking charges off our bill.
- Official Description (provided by the hotel):
- This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more less
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- Also Known As:
- Renaissance Houston
- Houston Renaissance