No working Phone or alarm clock, broken toilet seat all took multiple requests for attention. The last straw in deciding to share the poor experience was needing to threaten a call to the Health Department to get them to wash our car parked under a brown water pipe when it burst. Then they woke us up at 11 pm to update us the wash was complete! We will find other accommodations in future.
- Official Description (provided by the hotel):
- This luxury hotel in Houston, TX, offers spacious, club-style guest rooms, all with floor-to-ceiling windows and impressive views of downtown Houston and River Oaks. All of our rooms have modern amenities and feature plush furnishings, sumptuous bedding, WiFi, a walk-in closet and luxury bathrooms with a separate shower and granite vanities. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Houston
- Houston Renaissance