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Holiday Inn Houston Intercontinental Airport
Ranked #84 of 504 Hotels in Houston
Houston
Level Contributor
100 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Great stay”
4 of 5 bubbles Reviewed April 28, 2013 via mobile

I've been here a couple of times already. Front desk is always friendly. Rooms are decent and you can do laundry downstairs. Lobby is big enough that I could meet people and have small meetings at tables there. Internet is good my first stay but too weak signal my second stay (I guess I was far away from the wifi router).

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luvtotravel2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review, April 29, 2013
Dear Guest; thank you for the nice comments about our staff and the good rating. We really appreciate your business. Thank you also for mentioning the wireless internet. We are glad it was excellent on your previous visit, however, we are always looking for ways to improve. We will attempt to identify the location of your most recent visit and look at options available to improve. Thanks again for staying with us. We hope we'll be your host again in the future. Sincerely, Dennis Miller, General Manager
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692 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (106)
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English first
Champlain, New York
1 review
5 of 5 bubbles Reviewed April 27, 2013

Anna is always extremely helpful to me when I arrive in Houston. As I travel almost every week to Houston Anna does what she can to make me feel at "home" from the moment I walk through the front door which is comforting after traveling for more than 8 hours to get there. Always a warm reception from Anna.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review, May 6, 2013
Dear Guest, thank you very much for the wonderful comments about our assistant front desk manager Anna. She takes her work very seriously and tries hard to look out for our her Guests. We're very pleased that she has impressed you with her efforts. Please know that your comments have been shared with her and that she has been recognized.
We appreciate your loyalty to this hotel and hope you'll stay with us always when in Houston,
Sincerely, Dennis Miller, General Manager
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Portland, Oregon
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed April 27, 2013 via mobile

Conveniently located near airport and local malls like deerbrooke and a walmurt for a last call on anything you might need.

Very helpful and kind staff, really makes it easy if youre up at 3am and need info on airport van. Provides also transportation to deerbrooke mall and walmart.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kelso4001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review, April 29, 2013
Dear Guests: It was a pleasure to read your wonderful comments about our staff and services. Thank you! I believe we have a really good staff here, and I'm glad it showed. I hope we can be of service to you again in the future. Thank you! Dennis Miller, General Manager.
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Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 26, 2013

You get of the plane a little tierd and arrive at the hotel and there is Ruby happy to see you and smiling. She makes you feel like you at home. Next time I am in Houston i will stay again in this Hotel.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wilfried K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review, April 29, 2013
Dear Guest; we really appreciate you taking the time to share your comments about your stay and Ruby in particular. Ruby has been promoted a few times and we're very glad that she's on on our team. We will share your compliments to her and I'm sure it will encourage her even more. Thank you for your business and I hope we'll be your choice for a hotel in Houston again. Sincerely, Dennis Miller, General Manager
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Leander, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 21, 2013

I arrived so tired from the drive I could hardly stand. Ruby's smiling face assured me that my reservation was ready to go and that the refrigerator for my medication was in the room. She got a co-worker to help me with my luggage. I went down to eat, thinking that the hotel food would be adequate, at best. I was Wrong. It was excellent! My room was clean and spacious. Everything worked!! Over the next two days, every interface I had with the staff was a pleasant with smiles everywhere and an eagerness to help. I would recommend it without reservation (pun intended).

  • Stayed April 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review, April 29, 2013
Dear Guest; we were so pleased to hear about your excellent experience with our staff and hotel. Thank you for taking time to share! We realy appreciate your business and we're glad we met all your needs. I believe it's a really good group of people we have working here and glad to hear that Ruby got it all started for you on the right direction. Thank you for staying with us! We hope we will be your host again when in Houston. Sincerely, Dennis Miller, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma City, Oklahoma
Level Contributor
75 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed April 15, 2013

We usually stay in higher-end hotels, but may have to start rethinking our approach. United put us up here after a delay out of Jamaica caused us to miss our connection. Our room was very large, clean, and fairly quiet outside of the occasional airplane. We asked for a heftier blanket for our daughter and had it in minutes. Shortly thereafter, we realized our toothbrushes we had thrown out our travel toothbrushes at the hotel in Jamaica. Called the front desk, and again, new ones arrived in minutes. I'm sure if we'd had any other special requests, they'd have made them happen. In addition, the on-site restaurant, Good Eats, was quite good. Don't let the name fool you. It's a rather upper-end steakhouse. Thanks for a very pleasant night, HI!

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark-Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review, April 16, 2013
Dear Guests; thank you so much for the nice comments about our hotel and staff. We're so glad we made your travels more comfortable and hope you might visit us again some time. Please let us know if we can help. Good travels to you!
Thank you, Dennis Miller, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 14, 2013

Travel to Houston many times a year, and stay at many different hotels around the area, I have to say that I am very impressed abut this property, nice and clean room, but mostly the services I received from the staff, friendly, professional, and fast, especially especially two ladies Ruby and Anna. always there to make sure that everything is okay and guests are happy with their stay.
Thanks for making my stay so comfortable and smooth. great job.

Room Tip: I never had any problems in any sector of the property (This is my 5th stay at the place)
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JMC068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HOUAP6804, General Manager at Holiday Inn Houston Intercontinental Airport, responded to this review, April 16, 2013
Dear Guests; we were very pleased to read your wonderful comments about our staff, particularly Ruby & Anna. Thank you! I believe we have a very good team here and I'm so glad that it showed. We appreciate your business and hope we'll be your host again in the future. Good travels to you! Dennis Miller, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Houston Intercontinental Airport

Property: Holiday Inn Houston Intercontinental Airport
Address: 15222 John F Kennedy Blvd, Houston, TX 77032
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#46 Best Value Hotel in Houston
#122 Business Hotel in Houston
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Houston Intercontinental Airport 3*
Number of rooms: 416
Official Description (provided by the hotel):
Experience relaxation and renewal at the newly renovated Holiday Inn hotel in Houston, Texas.With a casually sophisticated atmosphere, first-rate facilities and a welcoming staff, Holiday Inn Houston - Intercontinental Airport Hotel offers the very best in Texas accommodations. Leisure and business travelers alike will appreciate our Houston hotel's convenient location off I-45 and Beltway 8 as well as our complimentary shuttle services to the IAH Airport, which make transportation trouble-free during your stay.These modern accommodations provide easy access to many popular attractions, including H&H Ranch, the Astrodome, Sam Houston Race Park and SplashTown Houston. Our hotel is close to great shopping at Deerbrook Mall and the famous Houston Galleria, as well.Lodging at our upscale Houston hotel provides corporate travelers with top business services like a 24-hour business center, free Wi-Fi and flexible meeting space. From a beautiful ballroom to an intimate boardroom, we have the perfect facilities for your next Houston event. Our accommodations are also near major corporations like Halliburton, Continental Airlines, ExxonMobil and Nat'l Oilwell Varco.We go beyond ordinary Houston hotels to offer the best in traditional hotel hospitality and services. Relax in the outdoor pool and enjoy your favorite comfort foods at our ranch-style restaurant. Discover premium comfort and affordable rates at the Holiday Inn Hotel in Houston, Texas. ... more   less 
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Also Known As:
Holiday Inn Houston Intercontinental Airport Hotel Houston
Intercontinental Houston Airport

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