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“Great Hotel”

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Best Western Plus JFK Inn & Suites
Ranked #48 of 517 Hotels in Houston
Certificate of Excellence
Reviewed March 12, 2014

This place was awesome!! It took me 2 days to finally pick a place to stay as I didn't want to pay a ton of money but wanted a great hotel. Best Western JFK delivered!! I will definitly stay here again! The room was great, it was nice that the fitness center was open 24hours (treadmills could be upgraded :)... and breakfast was great! Texas shaped waffles were too cool!! LOL :)

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank Tracy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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250 - 256 of 310 reviews

Reviewed February 24, 2014

My wife and I selected this hotel to be near the airport before heading home from our vacation the next a.m. It served it's purpose nicely.

Room was clean, comfortable and nicely appointed. Bed was excellent.
Complementary breakfast wasn't bad...broad selection...real juice, ok coffee, but it generates so much waste in terms of disposable packaging and utensils that it is unsettlingly. There is no apparent concern for the environment, but then there's no recycling program anywhere that we traveled in the state so perhaps it is unfair of me to centre this one location out.

Decided to try their approach to room service (provided by an off-site 3rd party. What a mistake...food was below average in taste, ver late in arriving and generated a huge amount of disposable packaging. To top it off, it was not inexpensive. Definitely would not use this service again, although it is noteworthy that there are not many food options in the area, and no sidewalks (we had already dropped our rental car off).

Manager checked us in in the absence of a 'no-show' staff member; he had to be admired for holding down the fort so admirably...a great service disposition.

Stayed: February 2014, traveled with family
1  Thank Aubrey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

What a nice place to stay!
The entire hotel is NON smoking.

We were heading home after being away for a month and wanted a place close to IAH. The hotel was clean & very nicely decorated!

Chris, the Manager on Duty was 'manning the desk' as an employee was late.
He checked us in and answered the phones in a very calm, friendly & courteous manner.
He gets an A+ for his welcoming manner!!

He provided us with info we needed to know - shuttle service, use of gym, breakfast hours etc.
We used the shuttle service and the driver was prompt and courteous.

We appreciated getting an email reminder about our reservation earlier that day, no need to search through baggage for our confirmation number.

Our room was clean, linens & towels clean & fresh. The hotel was eco-friendly regarding the use water & energy when requesting clean towels daily.

The breakfast was adequate but not appetizing.
We have mixed emotions about the amount of single serving packaging used that will go to a landfill site.

It would be nice if there was a restaurant on site.
We were weary from traveling and navigating Houston's roadways and decided to order items off the menu (delivery service) that was left in our room.
A precautionary note on the menu indicates that this service is not provided by the hotel.

The food was late, cold and terrible.
The cook took our order, cooked it and delivered it.
Would we use this service again? Absolutely not.

Would we go back to this hotel again, absolutely!

  • Stayed: February 2014, traveled as a couple
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Thank snorkelady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2014

Shuttle came within 20 mins of calling at airport. Room was newly renovated and clean. Breakfast was surprisingly good. Morning shuttle back to the airport could only fit 9 people (all big guys!), so would have been hooped if it was full. Would stay again if I needed an IAH airport hotel.

Stayed: February 2014, traveled with friends
Thank hotelchuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2014

Four of us stayed at the Best Western for one night on our way to Palau. After calling them, the shuttle arrived fairly quickly. The place looked newly refurbished and was a no-smoking property. We had a large room with a kind size bed and sitting area with table and desk,. There were drawers, TV, refrigerator, microwave, coffee maker, and closet with iron and ironing board.The bathroom had plenty of hot water and spacious counter space. Free wifi in the rooms and a decent complimentary full breakfast. Our only complaint was that our room faced the pool and we could hear people talking after we went to bed. Luckily, they didn't stay out too long and we were then able to sleep. We used frequent flyer miles to book this room.

Room Tip: Avoid rooms overlooking the pool if you're a light sleeper.
See more room tips
  • Stayed: January 2014, traveled with friends
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Thank UnderwaterDiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christopher M, General Manager at Best Western Plus JFK Inn & Suites, responded to this reviewResponded February 21, 2014

How was Palau? Glad that we were able to give you a comfortable night's stay before your departure. Be sure to come and see us again on your way to your next adventure!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2014

Rooms are very nice with high ceilings. They appear to be newly remolded. The bedding is very nice and appears high quality. The room was quiet -- no traffic or hall noise could be heard int he room. You did hear airplanes at times, hotel located near IAH. Rooms have a new flat screen TV. The breakfast could be improved upon but was average. I would stay at this hotel again.

  • Stayed: January 2014, traveled on business
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Review collected in partnership with Best Western
Thank Christopher C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 11, 2014

Decent clean rooms, comfortable bed, free shuttle and nice breakfast. Airport pickup wasn't that easy since the hotel isn't included on the list of airport hotels in the airport, so phoned them direct. Pickup was prompt once we'd phoned them (remember to find out which terminal you're in).

Fast food and drink stores located next door.

I'd use this place again.

  • Stayed: December 2013, traveled as a couple
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Thank Steve345uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus JFK Inn & Suites

Address: 15615 John F Kennedy Blvd, Houston, TX 77032-2313 (Formerly Clarion Inn )
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Best Value Hotel in Houston
#70 Business Hotel in Houston
Price Range: $85 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus JFK Inn & Suites 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Enjoy convenient access to George Bush Intercontinental Airport (IAH) and all that the greater Houston area has to offer while discovering great amenities and service at the Best Western Plus JFK Inn & Suites in Houston, Texas. We offer free airport shuttle service, free parking and free deluxe breakfast. The hotel is in the perfect location; near IAH and greater Houston's best attractions. ... more   less 
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Also Known As:
John f. Kennedy Hotel Houston
Clarion Hotel Houston
Clarion Houston
Houston Clarion

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