Because of our non-connecting flight back home we decided to sleep one night over at the Best Western Plus JFK. After arriving the airport (around 7:00 pm) i called directly the hotel for picking us up at the airport. They told me they will be arriving in about 10 minutes. Because i already read some (bad) reviews of the shuttle-service we decided to wait. After one hour there was still no shuttle from Best Western.. I called again and tell that we already wait for one hour and we are tired, so we would love to picked up soon, again they told me the shuttle will arrive in 10 minutes. Still no shuttle after another hour! Finally we get in the hotel around 9 pm! Please Best Western: improve your service! The shuttle was the reason we booked with you.. back to the airport was smooth and no problems at all.
But to be positive: we love the stay at Best Western Plus JFK. The rooms are large, modern and clean and the bathroom (good shower!) were very good. The kingsize bed is one of the best beds i ever sleeped in, i loved it after a bad flight. And a late checkout, as we wished, was no problem at all. The breakfast is simple but okay, nothing more to wish on a morning. If we ever have to sleep over again at Houston International Airport i will definitly stay again with Best Western! (but probably taking a cab)
- Official Description (provided by the hotel):
- Enjoy convenient access to George Bush Intercontinental Airport (IAH) and all that the greater Houston area has to offer while discovering great amenities and service at the Best Western Plus JFK Inn & Suites in Houston, Texas. We offer free airport shuttle service, free parking and free deluxe breakfast. The hotel is in the perfect location; near IAH and greater Houston's best attractions. ... more less
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- Also Known As:
- John f. Kennedy Hotel Houston
- Clarion Hotel Houston
- Clarion Houston
- Houston Clarion