We stayed here July 29th - Aug 5th. We came in town for our daughter's AAU Jr. Olympics at nearby Humble, Texas. After arriving at the hotel at almost midnight, we were very disappointed to find out that our "RESERVATION" for a non smoking room was not honored and the only thing they had available was a smoking room. There wasn't any sympathy or concern whatsoever from the clerk regarding our "RESERVATION". The only thing that was offered was for someone to come spray the room w/ lysol. Oh joy. Mind you my daughter suffers from asthma and being in a smoking room did not sit well at all. I was told to check back early in the am b/c non smoking rooms should be available at that time. We were finally switched out of the room around 11:00am the next day. Other than that, the remaining time at this hotel was fine.
Only other issue was 1 of the 2 waffle makers was broken and the general manager just told us to make sure it's cleaned off properly. This was even after the hotel kitchen attendant informed him it was broken. It was replaced the next day. It's no frills and for the price I would stay again.
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- Also Known As:
- La Quinta Inn And Suites Houston-Bush Intl Airport
- La Quinta Inn & Suites Houston-Bush Intl Airport Hotel Houston
- La Quinta Houston
- Houston La Quinta