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“GREAT PLACE TO STAY” 5 of 5 bubbles
Review of Residence Inn Houston NASA/Clear Lake

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Residence Inn Houston NASA/Clear Lake
Ranked #115 of 501 Hotels in Houston
Certificate of Excellence
1 review
“GREAT PLACE TO STAY”
5 of 5 bubbles Reviewed December 9, 2013 via mobile

Our family stayed there for a month. The staffs there treated us like family! The room's clean and the facilities are new. We do feel happy to live there! Our 2 years old daughter still misses the hotel. BTW, it close to everything!

Stayed November 2013, traveled with family
Helpful?
Thank Zhen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt H, Non Management at Residence Inn Houston NASA/Clear Lake, responded to this review, February 4, 2014
Hello Zhen J,

Thank you so much for your review! It was a pleasure to serve you during your long-term stay. If you need any future accommodations for yourself, family, friends, or colleagues, do not hesitate to book with us again. So glad we could make a lasting impression with you and your delightful daughter! Best wishes for you and your family!

Warmest Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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120 reviews from our community

Traveler rating
    61
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    14
    5
    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Houston, Texas
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed November 4, 2013

We stay at Marriott often, but we've never stayed at a Residence Inn and we were very impressed. Star was very nice and helpful, even though there was a line of customers and she kept answering the phone an helping them too. The lobby was very clean and a great place to relax if anyone wanted a break from their room. We had a king size bed in a studio room and we loved it! I hated that we stayed there only 1 night. The room was so cozy, with a warm red/brown color scheme. The living area was very comfortable; even included an ottoman to put your feet up. The bed and sheets were incredible... so soft. I like my pillows firm, and these pillows were very soft, but they were clean and smelled fresh. The closet was big, as was the bathroom. The kitchen area was fantastic; we only used the bar area to eat breakfast and the full-size fridge to keep our drinks cold, but it was all well decorated and situated. My husband went to get us breakfast and came back with a feast for us: sausage, eggs, English muffin, fruit medley, and juice. There was also a nice sitting area near the pool, which we enjoyed with a drink. The only we didn't like is that the dark, red curtains don't cover the very edges of the windows (the white curtains cover the whole window), so the sun was pouring into the room at 7:15am when we were trying to sleep. Other than that, we will definitely stay at this Residence Inn when we are in the area again!!

Room Tip: We had room 1212 - don't pick a room facing the east, otherwise the sun will be pouring into you...
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MegailnSonja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt H, Front Desk Agent at Residence Inn Houston NASA/Clear Lake, responded to this review, February 4, 2014
Hello MegalinSonja,

We are thrilled to have been chosen as your first Residence Inn experience. Sounds like you truly enjoyed our breakfast options and outdoor lounge! Star does a great job with juggling, she makes it look easy. I enjoy our lobby too, and love seeing it full of guests collaborating on their projects for work or relaxing during the interim of our meal services. I am glad that you recognize the care we take to make sure it is clean and comfortable, it really means a lot! I'm so sorry about the sunlight issue you experienced, if and when you come back to our area of Houston, let us know that you would like a room facing west, and we will do our best to grant your wishes! nothing would make us happier!

Warmest Regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
101 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed October 29, 2013

This property is the picture of perfection. The room was clean, very nicely equipped and comfortable. The bed was top quality as were the linens.

The front desk staff member that checked me was amazing. She had me laughing and really looking forward to my stay at the property. I would definitely recommend this property to anyone!

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank peakload
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed August 20, 2013

I first stayed here 8 years ago for 45 days while relocating to the area. At that time, it was nice, with clean rooms and furnishings, and attentive and friendly staff. I recently stayed there 2 nights while having some construction done on my house. It has sure changed. The room was very worn, with older furnishings. The arms on the couch were stained to a much darker color than the rest, carpet was stained, mold or mildew around the tub edge, hand towels were ragged, and so on. The bed was comfortable and the sheets looked fresh and clean. The front desk staff was efficient, but seemed disinterested in their jobs and totally clueless as to nearby restaurants. When I asked them about the apparently homeless guy with the shopping cart in the back parking area, I was told not to worry about him. He was there the next day too, but his shopping cart was not. The evening social was OK, and the breakfast was adequate, although it was too crowded and lots of folks could not find a place to sit. It's very near the railroad tracks, but I never heard the trains. All in all, it was adequate but there are much nicer properties in the area for about the same rate.

  • Stayed June 2013, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank M Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LaMarque, Tex
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed August 13, 2013

Stayed one night with my family in a two bedroom suite. The accommodations were fine and the breakfast was good. Thieves cleaned out my truck tool box and stole my spare tire. Hotel management was little help.

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank ABH335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, TX
Level Contributor
149 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed August 9, 2013

We recently stayed here 2 nights in a studio and the room was spacious and very clean. The hotel was not indoor corridors, but where we stayed were only 4 rooms/options per floor. It seemed to be more set up like a true apartment, but was quiet for the most part. The interior design looked to have been fully renovated in the last 2-3 years, or sooner. The room was very nice and spacious.

We've stayed here once previously many years ago, and this experience was just as good. I would only say that the breakfast wasn't quite up to par with most Residence Inns that are 5 star options. It was good/average, but the eggs seemed runny/powdery at the same time (if that makes sense) and very little options/change from the 2 days that we were there. Again, it was good/average, but one of the reasons I kept from giving this a 5.

Location to Galveston, NASA, Kemah is awesome. Starbucks is literally in front of the hotel as well as McDonalds. There is a Krogers grocery about 7-8 blocks away for essentials. Recommend day/light trips for single females after 8/9pm.

Very well maintained and mostly safe neighborhood with tons of entertainment, shopping, and eating options within 5-25 miles. Solid 4 stars, an uptick in their breakfast would make them 4.5-5 stars.

Room Tip: Starbucks and McDonalds directly in lot in front of them on Bay Blvd, feet from hotel front. Minute...
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank BronteReed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matthew_Hartman, Non-Management at Residence Inn Houston NASA/Clear Lake, responded to this review, August 12, 2013
Thank You for your reply!

I have noted and passed on your feedback to our Food and Beverage team, as well as to management. I do apologize for the sub-par eggs during your stay with us, breakfast should always be a pleasant experience; one filled with quality options. Our passion is to provide Service So Memorable from all departments! In the future, please choose us again, I guarantee we will provide a breakfast that meets or exceeds your expectations! Please call or write back if there is anything else we can do.

Warmest Regards,
-Matthew Hartman
Senior Guest Services Representative
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed March 23, 2013

Stayed one night here in a 2-bdrm. All 3 elementary age kids fit perfectly in the king bed, so we didn't need the pullout. Staff was very friendly & has great proximity to Starbucks, McDonalds, & Einstein Bros. Only complaint was the breakfast. Was about 30 other guests trying to get breakfast as well, & the one employee couldn't keep up with the demand. Rate was a bit high, but we enjoyed the larger room.

  • Stayed March 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Paul J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Houston NASA/Clear Lake

Property: Residence Inn Houston NASA/Clear Lake
Address: 525 Bay Area Blvd, Houston, TX 77058-2602
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#50 Family Hotel in Houston
#113 Business Hotel in Houston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Houston NASA/Clear Lake 3*
Number of rooms: 110
Official Description (provided by the hotel):
All guest rooms include spacious guest rooms, full size stainless steel appliances (a full sized refrigerator, dishwasher, and microwave), Studio suites include a two burner stove top, Two bedrooms suites include an oven, granite countertops, free wifi, bathroom amenities from Paul Mitchell, 32 inch flat screen televisions in the living area. Enjoy a breakfast buffet every morning in our gatehouse and we also serve complimentary beverage and snacks during our weekday guest reception, Monday, Tuesday and Wednesday. ... more   less 
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Also Known As:
Residence Inn Houston Clear Lake Hotel Houston
Houston Residence Inn

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