This hotel should not carry the Hyatt or Hyatt House Brand. The staff at this property is friendly and efficient BUT the tool they have to work with (the property) is seriously broken; no matter how good the staff is there is little they can do.
The hotel sits on I-10 and if you have a forward facing room you will feel like the trucks and cars are in your room. The management should seriously and I mean seriously consider putting in sound proof windows similar to what airport hotels use. We even heard gun shots in the middle of the night (gain not hotels fault but sound proof windows would have spared us the hearing of it)- Worst night sleep in a hotel ever!
The hotel seems to have gone through a remodel recently BUT again when you pain over bad the bad still remains under the clean coat of paint. New granite counter tops over old vanity- at first impression looks good but at closer inspection looks really bad. The doors to the rooms had signs of being banged/kicked. New comforters covering old - disgusting! Slept and with socks on as overall carpet felt dirty.
Finally TV did not work in the room- was too late at night to deal with but again disappointing.
I have stayed at many Hyatt properties a few had small faults but this place is a really sad excuse! Avoid if you can or at least stay here with great trepidation.
- Official Description (provided by the hotel):
- Discover the all-suite hotel that not only knows you, but knows what you want as well. Namely, the things that make you feel right at home - a full kitchen, free Wi-Fi, a complimentary breakfast buffet with a made-to-order omelet bar, and an on-site restaurant & bar serving dinner options and drinks till 10pm every night. Most importantly, you'll find a helpful staff who will get to know you and do all they can to make your stay more relaxing and productive. ... more less
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- Also Known As:
- Hyatt Summerfield Suites Houston West - Energy Corridor Hotel Houston
- Hyatt Houston Energy Corridor
- Houston Summerfield Suites
- Houston Hyatt