Can't say it was terrible because the room was large and clean. The place is nothing special. TV was poor quality. Shower head broke off the first day and had to shower with just a spurt of water. It had obviously been cracked for some time from looking at it. Gave it to the desk clerk who was very nice and promised to get it replaced. Came in that afternoon and the replacement was another poor quality, used shower head that was corroded and had not even been scraped clean or soaked to remove the scale and water deposits. The overall maintenance at this place is poor. The carpets in the halls were dirty and the parking lot was trashy. The elevators were poorly located and very slow. The halls and lobby were not cool and the AC in the room was noisy. The breakfast was plentiful but poor quality. Eggs were runny and the bacon was overcooked. It was difficult to get a 'to-go' cup for coffee.
The staff was nice.
Pick some other place if you have a choice. I will not stay here again.
- Official Description (provided by the hotel):
- Welcome to Wyndham Garden Houston Northwest-Willowbrook hotel! We are proud to be a smoke-free facility. Located in the Technology Corridor of Houston, minutes from Hewlett Packard and only 20 miles from downtown Houston and George Brown Convention Center, the Wyndham Garden Houston hotel offers superb location with exceptional service. We invite you to experience our 151 newly remodeled guestrooms and suites, offering one of the best accommodations in Houston. Essentials for business travelers include a business center, complimentary high-speed Internet access, fitness center, full-service restaurant, & Priority Club Rewards Program. We are also minutes from International businesses, restaurants, and entertainment venues, including several shopping options. Indulge in all-day shopping at Willowbrook and the Galleria Mall. An active day at Aerodome Ice Skating rink and great entertainment at Sam Houston Horse Track is the perfect local venue. Take a trip to space by visiting NASA Space Center or simply relax in Galveston, TX. A visit to the space city is not complete until you catch an Astros game at Minute Maid Park, a Texans game at Reliant Park, a Rockets or Aeros game at the Toyota Center. We re also just 18 miles from George Bush Intercontinental Airport and 30 miles from William Hobby Airport. We re sure you will agree that the Wyndham Garden Houston Northwest-Willowbrookhotel is one of the best hotels around Houston. ... more less
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- Also Known As:
- Holiday Inn Houston Northwest Willowbrook Hotel Houston