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“Slightly above a dump!”

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Wyndham Garden Houston Willowbrook
Ranked #192 of 518 Hotels in Houston
Reviewed June 1, 2005

Can't say it was terrible because the room was large and clean. The place is nothing special. TV was poor quality. Shower head broke off the first day and had to shower with just a spurt of water. It had obviously been cracked for some time from looking at it. Gave it to the desk clerk who was very nice and promised to get it replaced. Came in that afternoon and the replacement was another poor quality, used shower head that was corroded and had not even been scraped clean or soaked to remove the scale and water deposits. The overall maintenance at this place is poor. The carpets in the halls were dirty and the parking lot was trashy. The elevators were poorly located and very slow. The halls and lobby were not cool and the AC in the room was noisy. The breakfast was plentiful but poor quality. Eggs were runny and the bacon was overcooked. It was difficult to get a 'to-go' cup for coffee.

The staff was nice.

Pick some other place if you have a choice. I will not stay here again.

  • Stayed: April 2005, traveled on business
    • Value
    • Rooms
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4  Thank intrepid_cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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126 - 131 of 131 reviews

Reviewed February 13, 2017
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Stayed: February 2017
Thank AF020766
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MikeD77070, General Manager at Wyndham Garden Houston Willowbrook, responded to this reviewResponded February 15, 2017

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Reviewed October 13, 2016
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  • Stayed: May 2016, traveled on business
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    • Sleep Quality
    • Service
1  Thank Ronaldo M
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Chris V, General Manager at Wyndham Garden Houston Willowbrook, responded to this reviewResponded October 15, 2016

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Reviewed November 20, 2015 via mobile
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Stayed: October 2015, traveled as a couple
Thank cruisadair
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cody o, Manager at Wyndham Garden Houston Willowbrook, responded to this reviewResponded November 30, 2015

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Reviewed February 26, 2015
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  • Stayed: February 2015, traveled with family
    • Value
    • Cleanliness
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Thank ricas60
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cody o, General Manager at Wyndham Garden Houston Willowbrook, responded to this reviewResponded July 13, 2015

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Reviewed October 24, 2013
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  • Stayed: September 2013, traveled as a couple
    • Value
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Thank KirillIvanov
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Additional Information about Wyndham Garden Houston Willowbrook

Address: 18818 Tomball Pkwy, State Highway 249, Houston, TX 77070-3502
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #192 of 518 Hotels in Houston
Price Range: $76 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Houston Willowbrook 3*
Number of rooms: 151
Official Description (provided by the hotel):
Welcome to Wyndham Garden Houston Northwest-Willowbrook hotel! We are proud to be a smoke-free facility. Located in the Technology Corridor of Houston, minutes from Hewlett Packard and only 20 miles from downtown Houston and George Brown Convention Center, the Wyndham Garden Houston hotel offers superb location with exceptional service. We invite you to experience our 151 newly remodeled guestrooms and suites, offering one of the best accommodations in Houston. Essentials for business travelers include a business center, complimentary high-speed Internet access, fitness center, full-service restaurant, & Priority Club Rewards Program. We are also minutes from International businesses, restaurants, and entertainment venues, including several shopping options. Indulge in all-day shopping at Willowbrook and the Galleria Mall. An active day at Aerodome Ice Skating rink and great entertainment at Sam Houston Horse Track is the perfect local venue. Take a trip to space by visiting NASA Space Center or simply relax in Galveston, TX. A visit to the space city is not complete until you catch an Astros game at Minute Maid Park, a Texans game at Reliant Park, a Rockets or Aeros game at the Toyota Center. We re also just 18 miles from George Bush Intercontinental Airport and 30 miles from William Hobby Airport. We re sure you will agree that the Wyndham Garden Houston Northwest-Willowbrookhotel is one of the best hotels around Houston. ... more   less 
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Also Known As:
Holiday Inn Houston Northwest Willowbrook Hotel Houston

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