Check-in was quick and friendly. Karen at the front desk was friendly, courteous, and informative. Renovations at the hotel appear to be complete so the entire hotel looks and feels new.
The room: Nicely renovated and clean. Comfortable beds and pillows. Lotsa power hook-ups beside the bed or at the desk, which is nice cos I could use and charge my laptop in bed easily. Bathroom was equipped with the usual amenities, and shower flow was great.
Breakfast was a complimentary full hot breakfast. On the day I had it, they were serving sausages, flat eggs and boiled eggs but I overheard the lady working there say that they change the hot items daily. Other items include fruits, bread, yoghurt, juice, and cereal selections, as well as a waffle maker. Lady working in the bedroom room was very pleasant, kept things nicely replenished and had ready smiles.
Overall, this property successfully hits all the "key performance indicators" (KPI) that I look for in a hotel stay. I would have rated them 5-stars but there is one potential area of improvement that prevented me from doing so: the bedroom had a strong smell of either an air freshener or cleaning spray - this may be overpowering for some people, and I would recommend the hotel review this.
While located beside the freeway, it is surrounded by hotels, corporate offices and trees, which actually gives it a very peaceful feeling. I also found the location provided easy access to all the things I wanted to do in Houston, and would stay here when I return to the city.
- Official Description (provided by the hotel):
- The Fairfield Inn & Suites Houston Westchase hotel offers guests comfort and convenience in the Westchase, Houston, TX area. Our Marriott hotel is located near many area attractions including the Galleria, the Houston Zoo, University of Houston and the shopping and dining of the Citycentre Plaza. While staying with us, guests can enjoy the use of free WiFi, complimentary breakfast, and access to our indoor pool and 24 hour fitness center. ... more less
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- Also Known As:
- Fairfield Inn Houston / Westchase Hotel Houston