This place is in a convenient location near the Galleria. I looks clean and well kept. But they have a huge problem in overbooking guests. I flew here from Boston, arrived at 11 or so at night, only to be told that I had to stay at a different hotel 12 miles down the road. If it wasn't for that I would reccomend this hotel. Someone on staff told me that this does happen there from time to time. I have never had this happen to me once before and I travel a lot. The reason given me was that some guests decided to stay longer, but that doesn't really fly with me as an excuse. I have not had good luck with Marriott lately. They ran a promotion this summer where for every 3 stays you get 1 free night. I think it was in response to the similar Starwood promotion. But unlike Starwood you are limited to lower tier hotels which I didn't realize until I tried to use the free night I had earned. If you are booking here and want to stay there nea the Galleria I would emphasize that while mking the reservation.
- Official Description (provided by the hotel):
- Residence Inn Houston by the Galleria is ideally located off I-610, just west of downtown. This great location provides easy access to Houston's top destinations including the Museum District and NRG Stadium, while being within walking distance of the Galleria Mall. The pet-friendly suites are 50% larger than standard hotel rooms, and feature flat-screen TVs with premium cable, free WiFi, plush bedding, and fully-equipped kitchens. Guests will enjoy starting their day off right with a free breakfast buffet, and they can relax in the afternoons by the outdoor pool. Maintain your workout routine in the 24-hour fitness center. The Residence Inn Houston by The Galleria offers a prime location and thoughtful amenities to make it one of the top hotels near the Galleria. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Houston By The Galleria Hotel Houston
- Houston Residence Inn