I checked in yesterday for an 11 night stay. Check in was quick and pleasant but the room (studio) does not meet expectations. I was not given a room option during booking this property and I was put into an old run down studio with dated furniture and a below average condition overall, I guess its fair to say that it has seen better days, the night was short with the noisy neighbours and loud A/C and some other rattling noise! The front desk was very helpful and polite nothing bad to say about their level of customer service and willingness to help. I have been promised to be moved to a new room today and been asked to leave all my belongings packed so that i can be moved when I am out today; lets hope they don't forget my expensive dietary food in the fridge! So fingers crossed and hopefully I can rewrite this review tomorrow and give credit where credit is due especially after i found out that my platinum rate is higher than some providers offer for this property.
- Official Description (provided by the hotel):
- Residence Inn Houston by the Galleria is ideally located off I-610, just west of downtown. This great location provides easy access to Houston's top destinations including the Museum District and NRG Stadium, while being within walking distance of the Galleria Mall. The pet-friendly suites are 50% larger than standard hotel rooms, and feature flat-screen TVs with premium cable, free WiFi, plush bedding, and fully-equipped kitchens. Guests will enjoy starting their day off right with a free breakfast buffet, and they can relax in the afternoons by the outdoor pool. Maintain your workout routine in the 24-hour fitness center. The Residence Inn Houston by The Galleria offers a prime location and thoughtful amenities to make it one of the top hotels near the Galleria. ... more less
- Reservation Options:
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- Also Known As:
- Residence Inn Houston By The Galleria Hotel Houston
- Houston Residence Inn