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Reviewed August 15, 2014

Best of the best pure luxury amazing crew amazing food location service it's just beautiful am definitely going back . Employees are just amazing they remember your name and clean your shoes what else can we ask for

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Thank Mrsperfection
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded August 21, 2014

Thank you for your praises. I believe you would have wanted to rate us with a "5" as the top rating? Please let me know if my thinking is correct.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2014

I have been staying at the St. Regis for many years. The staff remember me by name, service is always great and the rooms are very comfortable. Location is convenient in and around west 610/ galleria area. Special thanks to David at the front door. He always makes me feel welcome!

  • Stayed: August 2014, traveled on business
    • Location
    • Rooms
    • Service
Thank Ticisit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded August 14, 2014

What a pleasure to hear from one of frequent guests and your praise of our staff and accommodations are very much appreciated. David does an excellent job at the door and
I will make sure he sees your comments.

Thank you for recognizing us as the best address in Houston!

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Reviewed August 7, 2014

Can't say enough about the team at the St. Regis in Houston. I've been a weekly regular for the past 2.5 years and they are always ready to greet me and welcome me back. Showing up late at night after a long day and David the Doorman couldn't be more courteous and genuine when he sees me walking up. They do an incredible job of making me feel completely at home while away from home. Exceptional team all around - don't do anything to change that!

  • Stayed: August 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Thank GLB71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded August 13, 2014

Always nice to hear from one of our regular repeat guests and thank you so much for your
wonderful praise.

In particular, thank you for recognizing David at the door for the outstanding job he does
day in and day out.

Look forward to your return visits at the St. Regis Houston.

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Reviewed August 5, 2014

Comfortable hotel but not up to par with the general St Regis brand. Bit sketchy in the immediate area - closed to a run down target. General decor is OK but looking tired. Pool was very disappointing - a general eye sore. Different detergent should be used for towels. Not a very pleasant scent.

Stayed: August 2014, traveled as a couple
Thank Irishpax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded August 11, 2014

Thank you for sharing your recent experience at the St. Regis Houston and for your
observations and suggestions.

The hotel is the best address in town located close to River Oaks, one of the city's
premier neighborhoods, and very close to the Galleria, a world-class shopping center.

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Reviewed August 5, 2014

I had a lovely experience at the St. Regis Houston. The hotel is beautiful and the service is wonderful. My room was upgraded upon arrival and it was very spacious, clean, quiet and comfortable. The hotel is also pet-friendly and doesn't charge extra, which was a nice plus for me. I ate lunch at the hotel restaurant and it was delicious. If your visiting Houston, this is the place to stay at!

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Service
Thank MarissaAF823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded August 11, 2014

Your review of the St. Regis Houston is very much appreciated and thank you for recognizing it as the best address in town. Your compliments on your accoommodation, the hotel's pet friendly policy and the marvelous food will be shared with the staff.

Please come back again soon.

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