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The St. Regis Houston
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Reviews (672)
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Reviewed August 2, 2014

after 2 wks on the road, was happy to land n the lap of luxury! but after all the best westerns, which had free wifi...$10.99 per 24 hrs here-seriously?! had a grand luxe room. spacious, service excellent, room service fast & good. even needed batteries for my wireless mouse & keyboard late at nite & they brought it right to my room! nice downtown location but away from malls, etc.

  • Stayed: July 2014, traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank rhubarb07666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded August 4, 2014

Thank you for recognizing the St. Regis Houston as the best address in town and for providing indelible memories.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 1, 2014

Very nice hotel. Everyone there was very friendly and helpful, specially " Vickie Bellinghausen" in reservations. She did an outstanding job with our reservation, making us feel at home, listening to our needs. Very nice lady, and the best very professional. Like always I enjoyed my stay and will come back again.

Room Tip: Contact Vickie Bellinghausen - she is a Senior Reservation Specialist and she will pick the best!
  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank Giovanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded August 4, 2014

We greatly appreciate your compliments following your stay at our hotel, and especially for
Vickie in Reservations.

Please come back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2014

Great for business or pleasure, conveniently located near Galleria, Downtown and Memorial Park. I have been a regular guest for over a decade and the service and staff are usually top notch. I have had great service from Micah and all all the guys out front-they take great care of the cars and the people coming and going-and with Vickie Bellinghausen, who pays special attention to my frequently changing reservations. Not many luxury hotels in Houston; this is about as good as it gets.

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Service
Thank Kevin F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded August 1, 2014

What a pleasure to hear from one of our frequent and loyal guests. I know that both Michah and Vickie will appreciate your praise of their service.

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Reviewed July 30, 2014

Although I did not get the opportunity to stay at the St. Regis Houston I still have great things to say. Vicki in reservation services was extremely kind and helpful when I called in a frantic to cancel the reservation because of an emergency. She was very sweet and understanding when I explained the situation and waived the charges so that we would not be penalized. Now THAT is customer service!

  • Stayed: July 2014, traveled on business
    • Value
    • Location
    • Service
Thank Megan Breanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded August 1, 2014

Thank you for sharing your service experience with our staff and their wonderful caring and
accommodating demeanor.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2014 via mobile

Nice stay excellent a little hidden and not easy to find entrance. but very nice and up to Saint Regis Reputation. Great service and Harry the bartender is fantastic. Try the restaurant the Remington. Great location near freeway. Quite spacious rooms

Stayed: July 2014
1  Thank Bud K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StRegisHouston, Guest Relations Manager at The St. Regis Houston, responded to this reviewResponded July 29, 2014

Thank you for sharing your recent experience at the St. Regis Houston, the best address in town. I will share you compliments with Harry.

Please come back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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