If you are relying on a hotel for a shuttle to get you to the airport, forget this one. The shuttle runs only once per hour. On Saturdays, they have no driver until 8 a.m. We stayed there on business and needed to rely on the shuttle to get us to and from the airport each day for 3 weeks. 3 different days we waited an hour for the shuttle to pick us up from the airport. Then the shuttle driver was driving 80 miles per hour on the freeway to get us back to the hotel. One day the driver was that late because he picked someone up who was shopping at Walmart before he would pick us up. Our party got left at the hotel one morning because there were too many people for the shuttle to accomodate. The beds in my room were terrible. You could literally feel the springs poking you. They do include breakfast which is watery scrambled eggs, sausage, and waffles every morning, but the internet is useless. It is wireless but it takes a very long time to connect-the first time an hour. They have no support for the internet. The staff was totally indifferent to our shuttle problems.
- Official Description (provided by the hotel):
- Newly remodeled, the Hyatt Place Houston Bush Airport is located in North Houston, just a short drive from Bush Intercontinental Airport (IAH). Guests enjoy our free breakfast buffet, Wi-Fi, and self-parking as well as our outdoor pool, hotel bar and fitness center. ... more less
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- Also Known As:
- Hyatt Place Houston/Greenspoint/Iah Airport Hotel Houston
- Hyatt Houston
- Houston Hyatt