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“A bit worn around the edges”

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Best Western Windsor Suites
Ranked #254 of 517 Hotels in Houston
Reviewed June 14, 2014

Overnight stay on a drive through trip. Nothing much to say except the price was okay. Nothing special and this hotel could use some maintenance. Paint, etc. Staff were friendly. Train tracks run just south of the hotel, but only one train went by at around 9:00 in the evening blowing it's horn, but nothing other than that the night we were there.

  • Stayed: June 2014, traveled as a couple
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Thank Gordon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (109)
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69 - 75 of 109 reviews

Reviewed June 9, 2014

Compared to other hotel rates, this Best Western was not a bad price. The rooms open out to the parking area. They have been smoked in but have been cleaned as much as possible to hide the smell. The breakfast area was pleasant and the food was not bad. There were warm items like omelets and sausage. The location was difficult to get in and out of because of construction.

  • Stayed: June 2014, traveled on business
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Review collected in partnership with Best Western
Thank Laura A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2014

Its a decent location. Rooms are ok. I mean for the price I couldn't expect more. Service was great. Bathrooms are decent as well... Its close to the Highway and therfore have good access to goto many places in Houston.

  • Stayed: July 2013, traveled as a couple
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Thank Paindoo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2014

Our Room was quite spacious, clean and well appointed. Bed was great! Work out room Equipment was is various stages of disrepair. Front Desk Personnel was rude @ Best. An attitude adjustment would work wonders.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Best Western
1  Thank Scott W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2014

I typically get a 3 star or higher on Priceline, but this time I was very disappointed. They rated this hotel as a 3 star, but would put it at a lower 2. The room was clean, and the internet worked great. We paid almost 90/night for this place. The pictured on the hotel website and the priceline website both stated and showed pics of a hot tub. Even the hotel room brochure showed a hottub, but no hottub whatsoever. The owner apparently concreted the hot tub over for a water fall that did not even work/was turned on. Non of the Tv's channels were HD. They only provided a shampoo/conditioner all in one. Also it is very close to train tracks, and all night almost on the hour you would hear the train blaring its horn blasting you out of your sleep.

There is a lot of restaurants right next door though. You have probably about 10 different choices right there. Easy access on and off the highway, which can be bad or good.

I did speak the Best Western concerning my unhappiness with the hotel, and they offered us a room with a Jacuzzi tub, or I could cancel the rest of the reservation. I will say that it was nice of them to do that.

Cons: Not a 3star to my expectations, loud train, not a lot of parking on one side, no hot tub like advertised.

Pros: Lots of great restaurants right next door, clean room.

Room Tip: Get a room on the opposite side of the pool. There is more parking there.
  • Stayed: April 2014, traveled on business
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2  Thank StefLakeLBJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 8, 2014

We needed to stay in Houston area to catch a late flight the next day. We didn't want to stay too close to town due to traffic etc. so chose the Windsor suites. The afternoon desk clerk was very helpful as I had booked online and entered the wrong checkin date. She fixed it up and was helpful with advice on where to food shop locally .

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Esther R A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 4, 2014

the rooms are clean, the overall appearance is well kept and the building is probably less than 5 years old, the breakfast bar had a good assortment with some items I have not seen elsewhere, good internet, comfortable beds, convenient restaurants, easy access to the hwy

  • Stayed: April 2014, traveled on business
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    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank William B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Windsor Suites

Address: 13371 FM 1960 West / Hwy 6, Houston, TX 77065
Phone Number:
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#144 Business Hotel in Houston
Price Range: $100 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Windsor Suites 2.5*
Number of rooms: 57
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Also Known As:
Best Western Houston
Houston Best Western

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