As a 5 star first class traveler, I was disappointed with United's pick on hotels. The hotel is not as bad as it seems and at least the beds felt clean and comfortable.
The wifi doesn't work. The free breakfast is horrible. The ladies at the front desk is a 5 star rating. After a long situation, Adela and Linda went out of there way to help us out. The 2 Ladies were very accommodating and even made a few calls for us (she can see that we were very tired). 2 Stars for the hotel, 5 stars for the ladies!
You can never truly tell how good the service is until a bad situation arises. Thanks Adela and Linda for going up and beyond.
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- Also Known As:
- Woodley Hotel Houston