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“A RAT HOLE WITH WOMEN OF THE NIGHT WALKING THE PARKING LOT” 1 of 5 bubbles
Review of Northgate Inn and Suites Houston

Northgate Inn and Suites Houston
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Northgate Inn and Suites Houston
Ranked #382 of 500 Hotels in Houston
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A RAT HOLE WITH WOMEN OF THE NIGHT WALKING THE PARKING LOT”
1 of 5 bubbles Reviewed March 20, 2013

We were sent to this dump off the beaten path by EXPEDIA in the middle of the night. We had our 8 year old grandchild with us. As we entered the parking lot we realized that we were in a dump. We saw a woman walking aimlessly on one side of the lot, and a man walking aimlessly on the other side. When we entered the dingy room we were hit by a disgusting smell of HUMAN FECES, which we saw in the TOILET!! The mirror in the room WAS SPLATTERED WITH TOOTHPASTE!! and in the corner of the room was a blob of what was perhaps ANIMAL OR HUMAN FECES!! I immediately went to the front desk and was offered another room, to which we were taken by a man missing a couple of front teeth. After a quick look at that room, which did not look or smell much better, we realized that there HAD TO BE FLEAS AND OR BED BUGS IN THAT PLACE, AND EVEN WORSE, WE WERE AFRAID THAT OUR LIVES AND CAR WERE IN DANGER with the people we saw, and we left immediately, with the sleazy-looking guy behind the front desk telling us that we would not get a refund. We got back on interstate 45 and about 20 minutes later found a CLEAN AND COMFORTABLE room ON OUR OWN at THE COMFORT INN. When I contacted EXPEDIA they would not hold themselves accountable for sending us to this despicable place. This is the first AND THE LAST TIME I WOULD BOOK THROUGH EXPEDIA, BECAUSE THEY ARE SIMPLY A BOOKING MACHINE WITH NO REGARD FOR PEOPLE'S COMFORT AND SAFETY. PEOPLE ARE SAFER BOOKING ON THEIR OWN.

Room Tip: I thought that booking machines like EXPEDIA only recommended decent places to stay, by checking hot...
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  • Stayed March 2013, traveled with family
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Maxine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 reviews from our community

Traveler rating
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    5
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Rating summary
  • Rooms
    1 of 5 bubbles
  • Location
    1 of 5 bubbles
  • Sleep Quality
    1 of 5 bubbles
  • Service
    1 of 5 bubbles
  • Value
    1 of 5 bubbles
  • Cleanliness
    1 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed March 15, 2012

the first room they gave me smelled so bad, like mold and sour milk and the carpet was soaking wet from the a/c leaking. i went to front desk and told them and had to argue with them for 2 hours before they would give me a different room. The second room was even worse than the first, it was completely flea infested BAD. i was told they had no other rooms available and they refused to refund my money so i went to store and bought 8 bug bombs with my own money and set them off in there. Even after that i was getting bitten so bad by fleas that i couldnt even stay there one night(and i had paid for a weeks stay). They still would not refund my money so i was out over $230 and still had to go pay to stay someplace else for the week. I cannot beleive this place is still open. I would definately NOT recommend staying here EVER for any reason

Room Tip: Go someplace else, these rooms are gross
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  • Stayed August 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank angelina151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Northgate Inn and Suites Houston

Property: Northgate Inn and Suites Houston
Address: 15725 Bammel Village Dr, Houston, TX 77014-1506
Location: United States > Texas > Texas Gulf Coast > Houston
Amenities:
Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #382 of 500 Hotels in Houston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Northgate Inn and Suites Houston 2*
Number of rooms: 45
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