I've stayed at this Crowne Plaza several times, it's like a home away from home. The hotel is fairly clean. The rooms are falling apart, the refrigerator did not get cold there was a hole in the celing above the bathtub. My room was not cleaned until 5pm the next day and we had to call for them to come and clean. The pool area is a mess, the fitness area is attached to the pool so part of it is under construction. There is so much chlorine in the water you are high from the fumes when you leave the pool area. There is more water splashed around the pool than in the pool. I will still stay at this hotel because its a quick getaway, but I hope the staff catches up before the hotel goes any further down hill. Overall the front desk staff is very friendly and willing to help if you have any problems.
- Official Description (provided by the hotel):
- The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more less
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- Also Known As:
- Crowne Plaza Suites Houston Southwest Hotel Houston
- Crowne Plaza Houston
- Houston Crowne Plaza