Spent two nights here on business with family in tow. The special conference rate made the overall experience worth it. But on the whole, this hotel doesn't warrant the excessive adulation it seems to receive in the TripAdvisor reviews. The good: the housekeeping staff provided us exceptional service! The less good: despite obvious efforts to refurbish and maintain, the hotel is old and shows signs of wear. The suites, while adequate for a less than $100 per night price, are not enormous. (Compare with something like Clarion Central in Madison, WI or even Marriott's Residence Inn in Waco, TX.) A hotel like this should really offer high definition TV, not regular cable with pictures "snowier" than a UHF station. And when you're really not in the luxury league, a hotel's breakfast should be free for the family, not rationed by tickets ($11 per for additional). Still, I admire the tenacity of a staff trying to maintain a good business in a difficult location with a facility that has seen better days. You'll get a decent sleep in a clean room. But it's not 5 stars.
- Official Description (provided by the hotel):
- The Crowne Plaza Houston Suites is a smoke free facility and is the best value for premium oversized luxury suite accommodations. This all suites hotel features, two flat screen TVs, luxury linens, plush bedding, microwave, refrigerator, wet bar, marble & granite counter tops, balconies, modern furniture & fixtures and superior amenity package throughout the 440 sq. ft. guest suite. ... more less
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- Also Known As:
- Crowne Plaza Suites Houston Southwest Hotel Houston
- Crowne Plaza Houston
- Houston Crowne Plaza